Maddison Steffey
Cincinnati,OH
Summary
Motivated Marketing student at the University of Cincinnati's Carl H. Lindner College of Business with experience in sales, customer service, and building strong customer relationships. Skilled in communication, teamwork, and creating positive customer experiences. Passionate about retail, and helping customers find products that meet their needs. Seeking an opportunity to further develop my sales and marketing skills while contributing to a successful team.
Overview
3
3
years of professional experience
Work History
Private Nanny
Care.com Inc
Cincinnati, Ohio
09.2025 - Current
- Built strong, trusting relationships with children and families.
- Communicated professionally with parents to understand their needs and expectations.
- Managed daily schedules, activities, and multiple responsibilities.
- Maintained a safe, positive, and organized environment.
- Demonstrated patience, adaptability, and problem-solving skills.
- Provided dependable care for children of various ages.
Hostess/Server
Mambo Italia
Sewickley, Pennsylvania
10.2023 - 08.2025
- Delivered excellent customer service in a fast-paced environment.
- Built positive relationships with guests to create a welcoming experience.
- Recommended menu items and promoted additional purchases to enhance guest experience.
- Handled customer requests and resolved concerns to ensure satisfaction.
- Communicated professionally with customers and team members.
- Managed multiple responsibilities while maintaining organization and professionalism.
Education
BBA -
University of Cincinnati
Cincinnati, OH04-2030
Skills
- Relationship Building
- Customer Service
- Conflict Resolution
- Team collaboration
- Schedule Coordination
- Adaptability
- Problem Solving
- Verbal Communication
- Team collaboration
- Sales
- Product Recommendations
- Attention to Detail
- Cash handling
- Schedule Coordination
Timeline
Private Nanny
Care.com Inc
09.2025 - Current
Hostess/Server
Mambo Italia
10.2023 - 08.2025
BBA -
University of Cincinnati