Maddison Webb
Lincoln,CA
Summary
Sociable Server skilled at operating in fast -paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Assistant
Capital Tree Service
Lincoln , CA
07.2023 - Current
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Maintained an organized filing system of paper documents and electronic files.
- Answered phone calls and welcomed visitors to office.
- Maintained business records by updating customer information.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Collected and coded various documents to prepare for filing, storage and processing.
- Conducted office inventory checks and requested restock of supplies.
Server
Oakmont Manor
Roseville, CA
05.2021 - 03.2022
- Provided excellent customer service to ensure satisfaction.
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Took orders from customers accurately and in a timely manner.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
Server
The Pines A Merrill Gardens Community
Rocklin, CA
11.2019 - 03.2020
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Education
High School Diploma -
Placer High School
Auburn, CA08.2019
Skills
- Food safety understanding
- Dining customer service
- Special dietary requirements
- Table Bussing
- Menu memorization
- High-volume dining
- Seating assignment preparation
- Safe food handling
- Food inspection
- Guest Engagement
- Order Management
- Beverage Preparation
Certification
Food handlers certificate
Timeline
Office Assistant
Capital Tree Service
07.2023 - Current
Server
Oakmont Manor
05.2021 - 03.2022
Server
The Pines A Merrill Gardens Community
11.2019 - 03.2020
High School Diploma -
Placer High School
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