Maddis Robledo
Cambria,CA
Summary
Dynamic and results-driven Senior Property Manager with 5+ years of experience overseeing Tax Credit, PBV HUD, USDA, and Hybrid properties. Recognized for exceptional leadership and problem-solving under pressure, with a proven record of guiding teams through high-stakes audits and complex compliance challenges. Successfully achieved a perfect 100/100 HUD REAC score by independently designing and executing a comprehensive prep plan, led USDA recertification recovery efforts that brought a property from 6 months behind to two months ahead in just three weeks, and delivered a flawless TCAC audit outcome despite significant initial deficiencies. Known for transforming disorganized operations into streamlined, compliant, and financially sound communities while fostering trust, accountability, and confidence among staff and stakeholders. Seeking to bring strategic vision, operational excellence, and a collaborative leadership style to an Assistant Director role.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Senior Property Manager (Affordable Housing)
PSHHC
San Luis Obispo, CA
12.2024 - Current
- Trained and mentored property managers
- Oversaw operations across 8 properties
- Developed and presented training modules.
- Prepared for various audits across multiple agencies
- Investigated and resolved tenant complaints.
- Maintained building systems by working with maintenance staff and third party vendors
- Worked with onsite social workers to resolve resident issues as they arose.
- Generated professional networks by engaging in professional, industry and government organizations.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Planned resident events
Assistant Community Manager
Solari Enterprises Inc.
Santa Maria, CA
02.2023 - Current
- Responded to tenant inquiries and complaints in a timely manner.
- Conducted semi-annual apartment inspections and issued housekeeping notices and re-inspections as applicable.
- Managed tenant move-ins, and recertification procedures.
- Ensured compliance with CTCAC requirements, policies and procedures related to leasing activities.
- Maintained positive relationships with existing tenants by providing excellent customer service.
- Participated in community events organized by the property management team.
- Performed administrative tasks such as filing, data entry, and record keeping.
- Worked with community manager to help optimize property procedures and operation.
Roving Property Manager (Affordable Housing)
PSHHC
San Luis Obispo, CA
05.2024 - 12.2024
- Completed Annual recertifications by meeting with residents and working with compliance
- Worked with maintenance to get work orders completed in a timely manner
- Assisted at sister properties as needed
- Handled tenant complaints promptly and appropriately
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Temporary Community Manager
Marathon Staffing Group
Bakersfield, CA
07.2022 - 02.2023
- Enforced community rules to ensure tenant satisfaction.
- Conducted on-site inspections of apartments for maintenance and safety issues.
- Coordinated vendor relations and scheduled unit repairs in a timely fashion.
- Enforced rules regarding noise levels, parking regulations, pet policies.
- Processed rental applications from prospective tenants ensuring compliance with company standards.
- Met with local vendors to obtain bids for property projects.
- Worked with compliance team to ensure property met PBS8 and TCAC standards.
Education
Associate of Arts - Philosophy
Cuesta College
San Luis Obispo, CA 08.2024 - 05.2025
Skills
- Knowledgeable in Yardi
- Strong interpersonal skills
- Maintenance Oversight
- Tenant and eviction laws
- Property Tours
- Vendor Management
- MS Office Suite
- Daily Operations Management
- Resident relations
- Administrative Support
- Promotional planning
- Conflict handling
Timeline
Senior Property Manager (Affordable Housing)
PSHHC
12.2024 - Current
Associate of Arts - Philosophy
Cuesta College
08.2024 - 05.2025
Roving Property Manager (Affordable Housing)
PSHHC
05.2024 - 12.2024
Assistant Community Manager
Solari Enterprises Inc.
02.2023 - Current
Temporary Community Manager
Marathon Staffing Group
07.2022 - 02.2023