Maddox Blair
Cave City,KY
Summary
Dynamic and results-oriented professional with a proven track record at Walmart, specializing in elevating customer satisfaction and optimizing operational efficiency. Expertise in problem-solving and relationship building has led to significant improvements in team productivity and client engagement. Proficient in various computer applications and customer service techniques, demonstrating adaptability and meticulous attention to detail in high-pressure environments. Committed to driving success through innovative solutions and a customer-centric approach.
Overview
3
3
years of professional experience
Work History
Wiremen
Alliant Technologies
Glasgow, KY
02.2025 - 11.2025
- Executed wiring tasks for industrial electrical boxes.
- Conducted inventory inspections to ensure accuracy.
- Organized and marked inventory items for designated projects.
- Monitored inventory to maintain project supplies.
Walmart OGP Associate
Walmart
Glasgow, KY
08.2024 - 02.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
Maintenance Assistant
Bluegrass Professional Counseling
Glasgow, KY
07.2022 - 09.2023
- Organized storage areas and tool rooms to keep areas safe and fully stocked.
- Responded immediately to emergency repairs and other maintenance requests to minimize downtime.
- Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
- Circulated throughout facility weekly to identify light bulbs in need of replacement.
- Used and operated various types of tools such as power saws, sanders, and basic hand tools.
- Provided excellent customer service while addressing tenant maintenance requests promptly and professionally.
- Maintained safety conditions and standards in facility.
- Addressed emergency situations effectively under pressure while adhering to established safety procedures.
Education
High School Diploma -
Glasgow High School
Glasgow, KY05-2024
Skills
- Computer skills
- Decision-making
- Problem-solving abilities
- Customer service
- Time management
- Problem-solving
- Workplace safety
- Adaptability and flexibility
- Customer interaction
- Attention to detail
- Work Planning and Prioritization
- Relationship building
- Working with tools and getting familiar to new ones
- Wired industrial electrical boxes in a working environment
- Attention to detail on inventory
- Memory of part placement and labeling
- Accounting for the quantity of inventory parts to check in
Personal Information
Title:
Timeline
Wiremen
Alliant Technologies
02.2025 - 11.2025
Walmart OGP Associate
Walmart
08.2024 - 02.2025
Maintenance Assistant
Bluegrass Professional Counseling
07.2022 - 09.2023
High School Diploma -
Glasgow High School