Summary
Overview
Work History
Education
Skills
Timeline
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Maddox Carney

Mountain Home,AR

Summary

Hardworking and knowledgeable professional well-versed in using scripts and personal expertise to address diverse customer concerns. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities.

Overview

3
3
years of professional experience

Work History

Call Center Agent

ASC Warrenty
Mountain Home, AR
03.2024 - 08.2024
  • Greeted customers in a professional and courteous manner.
  • Assisted customers with inquiries, issues and complaints via telephone, email and chat.
  • Provided accurate information on products and services to customers.
  • Managed customer accounts, including updating account information as needed.

Warehouse Intern

ASC Warrenty
Mountain Home, AR
01.2022 - 03.2024
  • Inventoried and tracked incoming shipments of materials, supplies, and equipment.
  • Organized storage areas to maximize space utilization.
  • Assisted with loading and unloading of trucks using a forklift or hand truck.
  • Ensured proper labeling and placement of stock on shelves or bins.
  • Received, inspected, and recorded incoming goods against invoices or other documents.

Education

MBA -

University of Arkansas
Fayetteville, AR
05-2028

High School Diploma -

Mountain Home Career Academies
Mountain Home, AR
05-2024

Skills

  • Customer communications
  • Technical Support
  • Customer Education
  • Call quality
  • Data Entry
  • Payment Processing

Timeline

Call Center Agent

ASC Warrenty
03.2024 - 08.2024

Warehouse Intern

ASC Warrenty
01.2022 - 03.2024

MBA -

University of Arkansas

High School Diploma -

Mountain Home Career Academies

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Maddox Carney