Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Maddox Carroll

Juneau,Alaska

Summary

Motivated individual with strong communication and leadership skills, and experience in customer service and event coordination. Committed to enhancing customer satisfaction, and ensuring positive experiences.

Overview

3
3
years of professional experience

Work History

Youth Sports Referee

Alaska Youth Soccer
Juneau, Alaska
01.2023 - Current
  • Communicated effectively with coaches, players, and parents regarding game regulations.
  • Observed player conduct and enforced discipline as needed during games.
  • Provided guidance to younger referees on rules and conflict resolution techniques.
  • Handled conflicts on field and with spectators effectively and professionally to promote safety and enjoyment.

Dispatch /Customer Service Representative

TEMSCO Helicopters
Juneau, Alaska
05.2025 - 10.2025
  • Managed communication between customers and dispatch team in order to provide timely services.
  • Communicated effectively with dispatch personnel regarding changes in routes, delays, or changed customer orders.
  • Coordinated with the tour department to ensure the timely dispatch of passengers.
  • Developed reports regarding daily dispatch activities for management review.
  • Provided tour information and recommendations to enhance customer satisfaction.
  • Handled customer complaints with empathy and professionalism.
  • Developed strong customer relationships to encourage repeat business.
  • Assisted customers with inquiries and resolved issues efficiently.

Camp Supervisor

Parks and Recreation
Juneau, Alaska
01.2023 - 01.2025
  • Supervised daily camp operations and ensured safe environments for all participants.
  • Coordinated activities and schedules to promote engagement and enjoyment.
  • Managed equipment inventory and maintained supplies for various camp activities.

Education

Juneau Douglas High School
Juneau, AK

Skills

  • Effective communication
  • Conflict resolution
  • Customer service
  • Event coordination
  • Leadership skills
  • Critical thinker
  • Attention to detail
  • Problem-solving
  • Multitasking and organization
  • Hard-working
  • Time management abilities
  • Inventory management
  • Customer engagement
  • Facility maintenance
  • Safety procedures

Affiliations

Team Captain - Juneau Soccer Club

Timeline

Dispatch /Customer Service Representative

TEMSCO Helicopters
05.2025 - 10.2025

Youth Sports Referee

Alaska Youth Soccer
01.2023 - Current

Camp Supervisor

Parks and Recreation
01.2023 - 01.2025

Juneau Douglas High School

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