Maddox Friedman
Ballston Spa
Summary
Experienced in providing support within a restaurant setting, focusing on customer satisfaction and efficient operations. Engaged with guests by greeting them and responding to menu-related questions, while also performing essential cleaning duties to uphold hygiene standards. Multitasked effectively by assisting servers with stocking supplies and clearing tables promptly between courses. Maintained a positive attitude under pressure, contributing to a collaborative team environment that prioritized guest service.
Overview
3
3
years of professional experience
Work History
Intern
Saratoga County Historian
Ballston Spa
05.2025 - Current
Busser
Max London’s
Saratoga Springs
05.2023 - 08.2024
- Maintained a friendly attitude towards customers at all times.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Conducted regular checks on customer satisfaction levels during meal service.
- Ensured that each table was properly set before seating guests.
- Greeted customers and answered questions about menu items.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Provided assistance to other bussers or waitstaff when needed.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Maintained cleanliness of restaurant dining area throughout shift.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
Cook
Front Street Deli
Ballston Spa
05.2022 - 10.2022
- Organized storage areas for efficient usage of space.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Education
Bachelor of Arts - History
SUNY, Geneseo
Geneseo, NY05-2028
Skills
- Customer service
- Fast-paced environment
- Efficient multitasking
- Cleaning and sanitation
- Time management
- Working under pressure
- Positive attitude
- Attention to detail
- Restaurant etiquette
- Physical stamina
- Server support
- Clear communication
- Effective problem solving
Timeline
Intern
Saratoga County Historian
05.2025 - Current
Busser
Max London’s
05.2023 - 08.2024
Cook
Front Street Deli
05.2022 - 10.2022
Bachelor of Arts - History
SUNY, Geneseo