Maddox Martini
Washington,UT
Summary
Versatile and results-driven professional with a background at Dino Dash, where I honed customer service and mechanical aptitude. Demonstrated adaptability and strong communication skills across varied roles, significantly enhancing customer satisfaction and operational efficiency. Excelled in team collaboration and achieved notable improvements in service delivery and safety standards.
Overview
3
3
years of professional experience
Work History
Car Wash Attendant
Dino Dash
08.2024 - Current
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Enhanced customer satisfaction by delivering efficient and thorough car wash services.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Maintained a clean and organized work environment, ensuring the safety of customers and employees.
- Optimized workflow by rotating between different roles within the car wash process as needed.
- Assisted in training new staff members on proper car wash techniques and procedures.
- Promoted a positive workplace culture by actively contributing to team collaboration and open communication.
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
- Streamlined car wash process, minimizing wait times and improving overall service efficiency.
- Collaborated with team members to meet daily targets and uphold quality standards.
Professional Cleaner
Little Details Vacation Cleaning
01.2022 - 12.2024
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
- Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Reduced allergens in homes by thoroughly vacuuming carpets and upholstery, improving indoor air quality.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Used time management and efficient cleaning methods to meet deadlines.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Emptied trashcans and transported waste to collection areas.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Soccer Referee
Utah Youth Soccer Association
08.2021 - 05.2023
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
- Developed strong communication skills through regular interaction with players, coaches, assistant referees, fourth officials, and assessors during games.
- Developed situational awareness skills by positioning myself optimally during matches to make accurate calls in high-pressure situations.
- Managed conflict resolutions to encourage professional and positive relationships.
- Enforced discipline to encourage respect, fairness and equality for players.
- Signaled free kicks, corners and throw-ins to control flow of game and provide fair rules.
- Stayed current with rule changes, interpretations, and points of emphasis by attending annual referee clinics and workshops to maintain certification.
- Upheld sport's reputation by making impartial decisions, even in high-pressure situations.
- Fostered respect for rules among players, leading to fewer disputes and smoother game flow.
Education
No Degree -
Crimson Cliffs High School
Washington, Ut05-2026
Skills
- Flexible work schedule
- Strong communication skills
- Teamwork and contribution
- Customer service
- Adaptability to change
- Customer Service-oriented
- Vehicle inspection
- Reliability and punctuality
- Vehicle inspections
- Adaptable and flexible
- Mechanical aptitude
Timeline
Car Wash Attendant
Dino Dash
08.2024 - Current
Professional Cleaner
Little Details Vacation Cleaning
01.2022 - 12.2024
Soccer Referee
Utah Youth Soccer Association
08.2021 - 05.2023
No Degree -
Crimson Cliffs High School
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