Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maddox Medellin

San Antonio,TX

Summary

Dynamic bilingual professional with experience at Las Palapas Restaurants and FRIO CITY AUTOMOTIVE. Proven in vehicle maintenance and repair, utilizing diagnostic software. Committed to exceptional customer service and satisfaction, consistently enhancing operational efficiency through effective communication and technical skills. Recognized for maintaining meticulous vehicle records and achieving high-quality service standards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Cashier/Restaurant Hostess

Las Palapas Restaurants
05.2024 - Current
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Utilized POS system to handle customer cash and credit card transactions.

Customer Service /Auto Mechanic Assistant

FRIO CITY AUTOMOTIVE
01.2023 - 12.2024
  • Repaired engine failures and mechanical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Maintained vehicle records by recording service and repairs.
  • Updated job knowledge by participating in educational opportunities and reading technical publications.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.

Education

High School Diploma -

FerrariAdult Education
08-2025

Skills

  • Bilingual [SPANISH] And [ENGLISH]
  • Hand And power tools
  • Computer skills
  • SOFWARE/KNOWLEDGE/ INDENTIFIX/ALLDATA
  • Drawer management
  • Customer service and satisfaction

Certification

  • ALLDATA/ AUTOMOTIVE INFORMATION SPECIALIST
  • S/P2/ AUTOMOTIVE SERVICE SAFETY
  • WD-40/ CLEANING STORAGE MAINTENANCE EQUIPMENT
  • S/P2 PREPARING VEHICLE FOR SERVICE AND CUSTOMERS
  • AUTOMOTIVE LIFT INSTITUTE/ LIFT IT RIGHT

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Cashier/Restaurant Hostess

Las Palapas Restaurants
05.2024 - Current

Customer Service /Auto Mechanic Assistant

FRIO CITY AUTOMOTIVE
01.2023 - 12.2024

High School Diploma -

FerrariAdult Education

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Maddox Medellin