Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jason King

Ocala,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lead Technician

Bioclean Of Florida
01.2023 - 01.2024
  • Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
  • Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
  • Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.

Warehouse Manager

Servpro Of Ocala
08.2022 - 09.2022
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.

Lead Technician

Steamforce Solutions
02.2022 - 08.2022
  • Mixed water and chemicals in containers to prepare cleaning solutions.
  • Cleaned home carpets, tile, grout, area rugs, mattresses and upholstery.
  • Provided exceptional service for each customer to achieve complete satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Cultivated customer loyalty, promoted repeat business and improved sales.

Mitigation Crew Chief

Servpro Of Ocala
02.2020 - 02.2022
  • Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as Air Scrubbers, Dehumidifiers, Air Movers, Fogging Machines and Oxiders.
  • Worked safely in disaster environment by adhering to company and quality procedures.
  • Completed tear-down of existing structures and prepared for new construction.
  • Leveraged latest techniques and equipment to complete damage mitigation and restoration to highest standards.
  • Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air, and upholstery.
  • Inspected damaged properties and contents to prepare job action plan.
  • Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers, and disinfectants.
  • Collected payments and discussed results of work with customers.

Lead Technician

Sureclean Solutions
01.2016 - 02.2020
  • Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
  • Mixed water and chemicals in containers to prepare cleaning solutions.
  • Operated steam cleaners to vacuum rugs and remove loosened dirt.
  • Inspected cleaning sites to provide cost estimates to customers.

Education

GED -

Vanguard High School
Ocala, FL
06.1998

Skills

  • Operational Efficiency and Safety
  • Customer Satisfaction
  • Teamwork Skills
  • Worksite Safety and Maintenance
  • Team Player
  • Situational Awareness
  • Accurate Measurements
  • Installation and Repair
  • Creative Solutions

Certification

  • IICRC #254600 Certified
  • Water Damage Restoration Tech
  • Carpet Cleaning Tech
  • Stone, Masonry and Tile Care Tech
  • Upholstery & Fabric Cleaning Tech
  • Respiratory Fit Test Certified

Timeline

Lead Technician

Bioclean Of Florida
01.2023 - 01.2024

Warehouse Manager

Servpro Of Ocala
08.2022 - 09.2022

Lead Technician

Steamforce Solutions
02.2022 - 08.2022

Mitigation Crew Chief

Servpro Of Ocala
02.2020 - 02.2022

Lead Technician

Sureclean Solutions
01.2016 - 02.2020

GED -

Vanguard High School

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Jason King