Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Madison McCallum

Green Bay,VA

Summary

My name is Madison and I am a Senior at the University of Wisconsin- Green Bay. I have been interested in a bank teller position or finance internship of some kind. I have been interested in bookkeeping, accounting, and cash related work for years. I am a fast learner and continue to strive to be the best I can in any job I have. I do not have a lot of experience in the field of Finance at this time but I hope to continue to learn new things and find my future job! I hope to be an asset for your company and prove all the skills I have to offer.

Overview

5
5
years of professional experience

Work History

Lead Expo

Mackinaws Grill & Spirits
Green Bay, WI
09.2021 - Current
  • Coached team members in techniques necessary to complete job tasks.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.

Sandwich Artist

Subway
Green Bay, WI
10.2019 - 11.2021
  • Greeted guests, promoted specials and took orders.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared salads, soups and sandwiches for customers.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Filled out daily shift log to record amount of food prepared, used and leftover.

Front Desk Receptionist and Snack Shack Attendent

Fond Du Lac/Kettle Morain KOA
Glenbeulah, WI
04.2018 - 08.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Used internal software to process reservations, check-ins and check-outs.
  • Collected room deposits, fees and payments.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Entered customer data into room system and updated information whenever patrons changed rooms.

Education

Bachelor of Science - Finance

University of Wisconsin - Green Bay
Green Bay, WI
12.2022

High School Diploma -

New London High School
New London, WI
05.2019

Skills

  • Situational Awareness
  • Microsoft Excel
  • Time Management
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Product Knowledge
  • Proactive Problem-Solving
  • Call Transfers
  • Rational Decision-Making
  • POS Transactions
  • Cash Register Operations

Accomplishments

My main accomplishments have been being a part of the National Honors Society and Spanish Honor Society during my High School years. I strive to prove my knowledge and excellance during every new chapter in my life.

Timeline

Lead Expo

Mackinaws Grill & Spirits
09.2021 - Current

Sandwich Artist

Subway
10.2019 - 11.2021

Front Desk Receptionist and Snack Shack Attendent

Fond Du Lac/Kettle Morain KOA
04.2018 - 08.2020

Bachelor of Science - Finance

University of Wisconsin - Green Bay

High School Diploma -

New London High School

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Madison McCallum