Summary
Overview
Work History
Education
Skills
Technical Skillset
Roles And Responsibilities
Timeline
Generic

Maddy Zones

San Francisco,CA

Summary

Over 12 years of IT Experience. Around 10 years of experience as L2 & L3 in Installing, configuring, administrating, and supporting middleware products which includes WebSphere Application Server (WAS) V8.5/8.0/7.0,IBM HTTP Server (IHS) V8.5/8.0/7.0, Apache Web Server, Apache Tomcat V7/8/9 and VDS(LDAP) on Unix

Overview

14
14
years of professional experience
2009
2009
years of post-secondary education

Work History

Senior Websphere Administrator & Team Lead

Truist
06.2024 - Current
  • Upgraded WebSphere Application servers and Apache Tomcat servers
  • Troubleshooting the application deployments, performances issues, applying the patches as needed
  • Configured SSL using self-signed certificates and CA certificates between Application server, Web Server and LDAP Servers.
  • Successfully upgraded the Web Saml version
  • Installed and configured Apache tomcat and Apache webserver on Linux.
  • Fixing Siteminder, VDS, WebSphere and Tomcat vulnerabilities
  • Managing and helping team for troubleshooting and resolving the WebSphere infrastructure issues and incidents
  • Interacting and coordinating with other infrastructure teams for successful implementation of applications projects within the schedule target dates
  • Managed documentation of application configurations, business impact, deployment standards and procedures and installation standards.
  • Environments: IBM WebSphere Application server 8/0/8.5.5, IBM Http Server 8.5.5./8.0 , Apache Webserver 2.4.x, App Dynamics, Tomcat , VDS (LDAP), SiteMinder basics

Senior Websphere Administrator & Team lead

Truist
09.2022 - 06.2024
  • Worked on AWS physical separation from GIA to bridge
  • Worked in AWS migration project for GIA and successfully migrated production and non-production release without any issues.
  • Upgraded WebSphere Application servers and Apache Tomcat servers
  • Designing and building very high availability (HA) clustered environments
  • Planning, exercising and documenting Disaster Recovery (DR) procedures.
  • Configuring JDBC, Data Source in WebSphere environments
  • Troubleshooting the application deployments, performances issues, applying the patches as needed
  • Installing ND in Linux and applied fix pack
  • Deploying EARs in WebSphere application server and tomcat.
  • Configured SSL using self-signed certificates and CA certificates between Application server, Web Server and LDAP Servers.
  • Successfully upgraded the version of VDS (LDAP) from 7.2.43 to 7.4.34
  • Installed and configured Apache tomcat and Apache webserver on Linux.
  • Fixing WebSphere and Tomcat vulnerabilities
  • Managing and helping team for troubleshooting and resolving the WebSphere infrastructure issues and incidents
  • Interacting and coordinating with other infrastructure teams for successful implementation of applications projects within the schedule target dates
  • Managed documentation of application configurations, business impact, deployment standards and procedures and installation standards.
  • Environments: IBM WebSphere Application server 8/0/8.5.5, IBM Http Server 8.5.5./8.0 , Apache Webserver 2.4.x, App Dynamics, Tomcat , VDS (LDAP)

Senior Websphere Administrator

Capgemini
01.2016 - 05.2020
  • Company Overview: CITI LATAM
  • Worked in migration project for CITI LATAM countries and successfully completed 2 production (projects) release without any issues as single-handed person.
  • Upgrade of WebSphere Application Server from V8.0 to V8.5.5
  • Designing and building very high availability (HA) clustered WebSphere platform environments
  • Planning, exercising and documenting Disaster Recovery (DR) procedures.
  • Configuring JDBC, Data Source in WebSphere environments
  • Developing scripts using shell scripts to manager/configure WebSphere environments
  • Troubleshooting the application deployments, performances issues, applying the patches as needed
  • Installing ND in Linux and applied fix pack
  • Creating cluster, JVM’s, data source, Nodes in application server.
  • Deploying ears in WebSphere application server and tomcat.
  • Configured SSL using self-signed certificates and CA certificates between Application server, Web Server and LDAP Servers.
  • Installed and configured Apache tomcat and Apache webserver on Linux.
  • Fixing WebSphere and Tomcat vulnerabilities
  • Helping support teams for troubleshooting and resolving the WebSphere infrastructure issues and incidents
  • Troubleshooting the application deployments, performance issues, applying the patches as needed
  • Interacting and coordinating with other infrastructure teams for successful implementation of applications projects within the schedule target dates
  • Played a lead role in planning for the future infrastructure, conducted proof of technology.
  • Managed documentation of application configurations, business impact, deployment standards and procedures and installation standards.
  • Troubleshooting using Traces, Logs and Log Analyzer and experienced in analyzing thread, head and core dumps using IBM Support Assistant security, users, groups administration and daily backup and restore operations
  • CITI LATAM
  • Environments: IBM WebSphere Application server 8/0/8.5.5, IBM Http Server 8.5.5./8.0 , Apache Webserver 2.4.x, App Dynamics, Tomcat

Websphere Administrator

CTS
04.2013 - 12.2015
  • Company Overview: CITI India
  • Installation, configuring and administration of WebSphere Application server V8.5/8.0/6.0 and WebSphere IBM HTTP Server V8.5/8.0/7.0/6.0
  • Configuring JDBC, Data Source in WebSphere environments
  • Building WebSphere process Server environments with single and multi-clustering topologies
  • Configuring monitoring tools like Wily and monitoring the environments
  • Applying fix packs and refresh packs to various IBM products and testing the environments
  • Creating cluster, JVM’s, data source, Nodes in application server.
  • Deploying ears in application server.
  • Restarting the process and supporting during patching
  • Monitoring service components events and fine tuning the long-running and micro-flow process in WebSphere process server.
  • Security, users, groups administration and daily backup and restore operations.
  • Package, build, Integrate and deploy enterprises J2EE applications on WebSphere environments that involves EAR (Enterprise Archives) and WAR (Web Archives)
  • Managed documentation of application configurations, business impact, deployment standards and procedures and installation standards.
  • Provided 24/7 on call support for deployments as well as application support
  • Managed the security and performance optimizations for EJB containers and web applications in IBM WebSphere
  • Maintaining updated documentation of all the servers, installed applications and updates
  • Involved in troubleshooting and performance tuning using Resource Analyzer and Log analyzer
  • CITI India
  • Environments: IBM WebSphere Application server 8/0/8.5.5, IBM Http Server 8.5.5./8.0 , Apache Webserver 2.4.x, Wily

Production Support Analyst

CTS
02.2011 - 03.2013
  • Company Overview: CITI India
  • Performing routine checks for the application at regular intervals for the status of the business users for settlement.
  • Monitoring the performance of the application systems by executing backend shell scripts and sql queries on the database.
  • Working on failed jobs promptly and coordinating with the upstream and downstream systems to resolve the issue.
  • Writing and executing shell scripting for reopening the trades or settle the traders from backend for the users.
  • Active participation in the crisis call and interact with the business and users to resolve the issue timely.
  • Provided 24/7 on call support for deployments as well as application support
  • Involved in troubleshooting and performance tuning
  • CITI India

Education

B.E. - Computer science

Bharath University
04.2008

Skills

  • Windows

  • RedHat Linux

  • IBM WebSphere Application Server

  • IBM HTTP Server

  • Apache Webserver

  • Apache Tomcat

  • VDS (Radiant Logic)

  • SiteMinder

  • RSA (Outseer)

  • Python

Rstudio

Technical Skillset

Windows, RedHat Linux, IBM WebSphere Application Server, IBM HTTP Server, Apache Webserver, Apache Tomcat, VDS (Radiant Logic), SiteMinder basics, RSA (Outseer), Python, Shell scripts, Oracle 9i/10g/11g/12C, IBM DB2 8.x/9.x, VDS (LDAP), AppDynamics

Roles And Responsibilities

  • Responsible for installation, configuration, support, and performance monitoring of high profile applications running on IBM WebSphere Application Servers, WebSphere Process Server, Apache tomcat and integrate with different Web Servers.
  • Profile creation (Silent and Gui installation)
  • Installing, configuring and administration of IBM HTTP Server 6.X/7.x/8.X and Apache 2.x webserver
  • Building different topologies single and multi-node with horizontal and/or vertical clustering, single cell/multi cell WebSphere environments of effective work load management (WLM), load balancing, disaster recovery and redundancy purpose.
  • Migrated from WAS 6.X ND to WAS 7.X ND on Linux platform.
  • Automation of application deployment process through Jenkins
  • Migrated from Apache tomcat 7.x to 8.x version on Linux platform
  • Good understanding of Services Oriented Architecture (SOA) concepts, Business Process Management (BPM).
  • Developed scripts for automation of WebSphere processes including start/stop, creating, and configuring serves, clusters, JDBC and MQ resources, deploying applications.
  • Used Wily and AppDynamics Performance tools for monitoring and tuning the WebSphere environment like configuring Heap size, Thread pool size, Session Management, connection pool size, etc.
  • Deployed EAR/WAR files on multiple Servers/Clusters and maintained Load balancing, high availability, and Failover functionality.
  • Troubleshooting application deployment and WebSphere infrastructure issues and involving in Root Cause Analysis (RCA). Handling Incident, Change Management and Service Request. Creating and working on IBM PMRs
  • Creating database resources (JDBC Providers, data sources), MQ resources (Queue Managers, Queue destinations, Queue Connection Factories (qcf's), Message driven bean listener ports).
  • Managed the security and performance optimizations for EJB containers and web applications in IBM WebSphere, IBM HTTP Server and Apache web server. Generated http plug-in config and moved it to the web servers. Troubleshoot problems for plug-in regeneration.
  • Responsible for troubleshooting networking issues, opening tickets for DNS changes, firewall requests.
  • Configured SSL using self-signed certificates and CA certificates between Application server, Web Server and LDAP Servers.
  • Installing and upgrading the VDS (LDAP)
  • Fixed multiple vulnerabilities reported on IBM WebSphere, IHS and Apache Tomcat
  • Played a lead role in planning for the future infrastructure, conducted proof of technology.
  • Managed documentation of application configurations, business impact, deployment standards and procedures and installation standards.

Timeline

Senior Websphere Administrator & Team Lead

Truist
06.2024 - Current

Senior Websphere Administrator & Team lead

Truist
09.2022 - 06.2024

Senior Websphere Administrator

Capgemini
01.2016 - 05.2020

Websphere Administrator

CTS
04.2013 - 12.2015

Production Support Analyst

CTS
02.2011 - 03.2013

B.E. - Computer science

Bharath University

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