Madeline Hoefler
Akron,OH
Summary
Highly-motivated with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Passionate about continuous learning and professional development.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Freelance Entrepreneur
Chaney's Special Affects & At Your Service LLC
Akron, Ohio
07.2025 - Current
- Maintained professional mannerisms on and of jobs
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated with team members to complete assignments effectively.
- Responded promptly to requests from customers or staff members
- Moved furniture, equipment or supplies manually or with hand trucks.
- Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
- Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
- Applied various types of paint using brushes, rollers, and spray equipment effectively.
- Collaborated with team members to ensure timely completion of painting projects.
- Conducted quality checks to ensure even application and finish consistency.
- Applied paint with brushes, rollers, spray guns, or other equipment.
- Cleaned up job sites after completion of projects.
- Used power and hand tools safely and effectively.
- Used ladders and scaffolds to reach high walls and ceilings.
- Cleaned and smoothed surfaces prior to painting.
- Performed repairs to defects in walls by patching holes and scrapes prior at project start.
- Applied primers and sealers to prepare new surfaces for painting.
- Sanded woodwork prior to staining or painting.
- Established customer relationships to ensure satisfaction and repeat business
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Cleaning Technician
Delicate Touch Cleaning LLC
Montrose, OH
05.2025 - 08.2025
- Time regulation awareness
- Vacuuming,carpet scrubbing, dusting efficiency.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower.
- Interior, exterior & deep cleaning
- Performed detailed cleaning of residential and commercial spaces.
- Operated various cleaning equipment safely and effectively.
- Checked inventory of cleaning supplies weekly and ordered replacements when necessary.
- Sanitized kitchen surfaces such as countertops, sinks, microwaves, refrigerators.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Residential & Commercial experience.
Veterinary Assistant Receptionist
PetVet Clinic
Fairlawn, Ohio
03.2025 - 04.2025
- Provided emotional support to pet owners during difficult times.
- Provided medication refills.
- Cleaned and sterilized exam rooms between appointments.
- Greeted and assisted clients during appointments.
- Maintained accurate clients records.
- Ensured cleanliness and organization.
- Answered incoming calls, returned calls and took messages
- Updated our clients on new offers, prices.
- Assisted in various animal care tasks during shift.
Bartender
9'ers Breakfast Brew and BBQ: Closed Down
Wadsworth, OH
02.2025 - 02.2025
- Hospitality skills
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Organized storeroom inventory of supplies.
- Prepared cocktails,served wine, draft, bottled and mules.
- Effectively multitasked within fast-paced environment.
- Upselling and recommendation expertise
- Handled bar set up and closing preparations.
Server/waitress
Bob
Wadsworth , OH
12.2021 - 09.2024
- Practiced food handling and safety procedures.
- Helped in food preparation for customer dining.
- Verified and adjusted plated meals before delivering to tables.
- Assisted in seating guests and cashing out customers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
- Engaged in upwelling techniques.
- Stocked service areas with supplies during slow periods.
- Engaged in teamwork for better efficiency.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Organized take-out orders efficiently according to customer requests.
- Developed positive relationships with regular customers through friendly conversation.
Assistant Manager
Freddys Frozen Custard And Steakburger
Canton, OH
06.2020 - 12.2021
- Conducted regular performance reviews for employees to identify areas of improvement.
- Placed orders for necessary merchandise and products.
- Educated colleagues about various workstations.
- Utilized headset for efficient communication.
- Ensured smooth restaurant operations through effective multitasking.
- Managed customer complaints.
- Mediated employee disputes.
- Executed cash-handling procedures including change pickups.
- Maintained and updated database entries.
- Kept a friendly and professional demeanor.
- Ensured timely opening of store.
- Accommodated additional shifts to meet demand.
- Handled all store operations solo when faced with staffing shortages.
- Ensured compliance with safety regulations and company policies.
- Created reports on sales trends, inventory levels, and financial data.
- Implemented new procedures or systems to improve efficiency within the organization.
- Identified cost-saving measures that could be implemented without compromising quality standards.
- Remained calm and professional in stressful situations.
- Provided leadership, insight and mentoring to newly hired employees.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Analyzed business performance data and forecasted business results for upper management.
- Supervised daily operations including scheduling shifts, assigning duties.
- Planned and led team meetings
STNA/HHA
Community Caregivers Of Green
Green , OH
09.2012 - 06.2017
- Ensured that all necessary equipment was available for use during patient care activities.
- Demonstrated respect for patient rights and privacy while providing care services.
- Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
- Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.
- Provided emotional support and comfort to patients when needed.
- Administered medications prescribed by a doctor according to established procedures.
- Followed infection control policies while performing job duties.
- Provided basic patient care, including bathing, dressing and grooming.
- Answered call lights promptly and responded to requests for assistance from patients or family members.
- Maintained accurate records of patient information, including vital signs, diet plans, medications administered and progress notes.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Used mobility devices to transport patients.
- Supported non-ambulatory residents in range of motion exercises.
- Reminded patients to take prescribed medications or nutritional supplements.
- Turned and repositioned bedridden patients to prevent bedsores.
- Accompanied clients on errands outside the home such as shopping trips and doctor visits.
- Organized client's personal items for easy access during daily activities.
- Transported clients to medical appointments or other destinations as needed.
Education
HHA/STNA - Nursing Assistant/Personal Care Services
Barberton Health Care
Barberton 02.2012 - 04.2012
Cosmetologist - Cosmetology
Barberton High School
Barberton, OH 08.2009 - 05.2011
Bachelor of Science - Bachelors of Science in Legal Studies And Support
Purdue University
West Lafayette, IN05-2029
Skills
- Professional presentation
- Leadership & Teamwork Skills
- Strong work ethic
- Cultural awareness
- Interpersonal communication skills
- Empathetic communication skills
- Customer service expertise
- Hospitality service expertise
- Detailed oriented
Timeline
Freelance Entrepreneur
Chaney's Special Affects & At Your Service LLC
07.2025 - Current
Cleaning Technician
Delicate Touch Cleaning LLC
05.2025 - 08.2025
Veterinary Assistant Receptionist
PetVet Clinic
03.2025 - 04.2025
Bartender
9'ers Breakfast Brew and BBQ: Closed Down
02.2025 - 02.2025
Server/waitress
Bob
12.2021 - 09.2024
Assistant Manager
Freddys Frozen Custard And Steakburger
06.2020 - 12.2021
STNA/HHA
Community Caregivers Of Green
09.2012 - 06.2017
HHA/STNA - Nursing Assistant/Personal Care Services
Barberton Health Care
02.2012 - 04.2012
Cosmetologist - Cosmetology
Barberton High School
08.2009 - 05.2011
Bachelor of Science - Bachelors of Science in Legal Studies And Support
Purdue University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
References available upon request.