Madelaidi Perez
Sarasota,FL
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Bilingual in English and Spanish.
Overview
18
18
years of professional experience
Work History
Sales Manager
Sunshine Furniture
07.2019 - 01.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Representative
Planned Furniture Promotions
01.2010 - 07.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Medical Assistant
Dr. Hernando Alvarez
02.2007 - 01.2010
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Sales Associate
Gordon's Jewelers
03.2006 - 08.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Psychology
Inter-America University
Cupey,PrExecutive Secretary
East College University
Carolina,PrSkills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Bilingual
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
Spanish
Full Professional
Timeline
Sales Manager
Sunshine Furniture
07.2019 - 01.2024
Sales Representative
Planned Furniture Promotions
01.2010 - 07.2020
Medical Assistant
Dr. Hernando Alvarez
02.2007 - 01.2010
Sales Associate
Gordon's Jewelers
03.2006 - 08.2007
Psychology
Inter-America University
Executive Secretary
East College University
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