Madelain Todd
Katy
Summary
Dynamic administrative professional with a proven track record at Ivy Kids Early Learning Center, excelling in customer service and office administration. Skilled in data entry and scheduling, I fostered positive communication and maintained confidentiality while enhancing operational efficiency. Recognized for mentoring peers and implementing strategic improvements to support student success.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Ivy Kids Early Learning Center
07.2023 - Current
- Coordinated daily administrative tasks to ensure smooth operations at learning center.
- Managed scheduling for staff meetings, parent conferences, and community events.
- Assisted in maintaining accurate student records using electronic filing systems.
- Responded promptly to inquiries from parents and staff, fostering positive communication.
- Collaborated with educators to support curriculum implementation and classroom activities.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
Lead Teacher
Kiddie Academy of Aliana
06.2021 - 07.2023
- Designed and implemented engaging lesson plans aligned with curriculum standards.
- Fostered a positive classroom environment promoting student engagement and collaboration.
- Assessed student progress through regular evaluations and adjusted teaching strategies accordingly.
- Mentored new teachers on effective classroom management techniques and instructional methods.
- Collaborated with parents and staff to support student development and address concerns.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
Education
High School Diploma -
Colegio Cristo Rey
Maracaibo, VenezuelaSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- File organization
- Clerical support
- Strong problem solver
- Scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Ivy Kids Early Learning Center
07.2023 - Current
Lead Teacher
Kiddie Academy of Aliana
06.2021 - 07.2023
High School Diploma -
Colegio Cristo Rey
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