Madelaine Hallman-Kenner
Charleston,SC
Summary
Adept at fostering growth and excellence, I leveraged my expertise in technique improvement and client relationship management at International Ballroom Dance Studios to significantly enhance student performance and satisfaction. My blend of critical thinking and mentoring skills, coupled with a proven track record in multitasking and problem-solving, positions me as a dynamic asset to any team. My multidimensional role made me a strong member of a team and not only lead but also follow and be a great team player.
Overview
16
16
years of professional experience
Work History
Ballroom Dance Instructor
International Ballroom Dance Studios
01.2009 - Current
- Developed strong relationships with clients, leading to repeat business and positive word-of-mouth referrals.
- Conducted private lessons for dancers at all levels, focusing on technique refinement and competitive preparedness as well as any goal they wish to acheive.
- Evaluated student performance in classes and provided targeted suggestions for improvement, leading to a higher overall skill level within the studio.
- Managed scheduling conflicts efficiently without compromising the quality of instruction or client satisfaction levels.
- prepared with set up/breakdown for events
- followed direct orders and checklists to create a unique and great experience for everyone involved
Customer Relations
Eruditio Llc
07.2014 - 08.2018
- Managed customer relations on ongoing basis to maximize customer retention.
- Improved customer satisfaction by addressing and resolving their concerns in a timely manner.
- set up and break down of event spaces
- took inventory of supplies needed to make every event successful
Assistant Store Manager
American Eagle Outfitters, Inc
10.2010 - 07.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
Associate of Arts -
Trident Technical College
Charleston, SCHigh School Diploma -
Wando High School
Mt. Pleasant, SC05-2008
Skills
- Demonstration skills
- Smooth transitions
- Marketing and promotion
- Performance preparation
- Social Media skills
- Teaching strategies
- Mentoring
- Class leadership
- Strength development
- Recordkeeping proficiency
- Business marketing
- Assessments
- Posture coaching
- Technique improvement
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Critical Thinking
- Creative Problem-Solving
- Team building
- Behavioral Management
- Professionalism
- Student Motivation
- Time management abilities
- Performance Evaluation
- Problem-solving aptitude
- Individualized Instruction
- Distance Learning
- Plan lessons
Accomplishments
I am officially certified as a silver level ballroom dance instructor. I had to learn both lead and follow positions for 12 different dances as well as know how to explain in detail how to execute the technique.
Timeline
Customer Relations
Eruditio Llc
07.2014 - 08.2018
Assistant Store Manager
American Eagle Outfitters, Inc
10.2010 - 07.2018
Ballroom Dance Instructor
International Ballroom Dance Studios
01.2009 - Current
Associate of Arts -
Trident Technical College
High School Diploma -
Wando High School
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