Madeleine Atemkeng Nso Nana

• Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
• Monitored progress and documented patient health status changes to keep care team updated.
• Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
• Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Transported clients to and from medical appointments with safety and efficiency.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Recorded status and duties completed in logbooks for management.

• Oversaw vehicle maintenance schedules, ensuring all fleet vehicles were properly maintained and serviced as needed for reliable operation.
• Ensured compliance with all transportation regulations, maintaining up-to-date knowledge of industry standards and best practices.
• Developed strong relationships with carriers, negotiating favorable shipping rates and service agreements.
• Streamlined communication between drivers and warehouse staff, ensuring timely deliveries.
• Implemented inventory management strategies that reduced backorders and expedited order processing times.
• Worked closely with personnel, customers, and contractors to resolve problems.

Assisting patients with activities of daily living, such as bathing, dressing, and toileting.
Taking vital signs, such as blood pressure, temperature, pulse, and respiration rate.
Assisting with transferring and positioning patients safely.
Feeding patients who need assistance.
Observing and reporting any changes in patients' condition to the nursing staff.
Assisting with medical procedures under the supervision of nurses or other healthcare professionals.
Providing emotional support and companionship to patients.
Maintaining a clean and safe environment for patients.

• Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
• Documented patient information and care activities in electronic health record.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.