Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Madeleine Bensch

Fort Lauderdale,Florida

Summary

Successful recruitment specialist that is adept at building and maintaining positive relationships with clients and associates. Strong organizational skills and detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy and proficiency.

Overview

25
25
years of professional experience

Work History

Senior Global Recruiter

ELITE CREW LLC.
03.2006 - 11.2023
  • Acted and coordinated placement logistics within the Yachting Industry among Owners, Yacht Management Companies and Captains with their hiring needs.
  • Identify, screen and directly interview crew candidates from entry level to senior positions.
  • Interview crew members to establish key hiring criteria required to ensure a successful match.
  • Streamlined interview processes by working closely with Owners, Captains,Head of Departments and crew to create structured interview guides focused on role-specific competencies.
  • Handled offer negotiations for all-level positions, balancing candidate expectations with the yachts requirements to achieve mutually beneficial agreements.
  • Counseled yacht crew members on certification requirements and career advancement within the industry.
  • Developed strong relationships with Captains , fostering trust and ensuring a positive candidate experience from initial contact to onboarding.
  • Increased satisfaction by providing timely feedback and maintaining open lines of communication throughout the entire recruitment process with both the hiring department onboard the yacht and the crew member applying for a position.
  • Managed high-volume recruitment projects successfully by coordinating resources and delegating tasks effectively within the team.
  • Implemented targeted talent acquisition initiatives to fill unique positions that may be required onboard.
  • Collaborated with pursers and/or management companies to ensure compliance with Maritime Laws and Regulations during the recruitment process.
  • Mentored and trained new junior recruiters on best practices for candidate engagement, resume evaluation, interviewing techniques, and closing tactics.
  • Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool.
  • Contributed to positive company culture by participating in employee engagement initiatives and team building events.
  • Maintained up-to-date knowledge of licensing, certifications, flag state regulations and stipulations .
  • Representing Elite Crew at industry networking events throughout the year to enhance employer brand visibility by attending industry conferences, networking events, and creating engaging job advertisements.

Accounting & Office Manager

ELITE CREW LLC
03.2006 - 04.2024
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Implemented an efficient filing system for financial documents, improving accessibility and organization.
  • Completed tax forms in compliance with legal regulations.
  • Generated detailed financial reports for management review, facilitating informed decision making.
  • Assisted with budget preparation and monitoring, contributing to better expense control.
  • Reconciled credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Create monthly, quarterly and year-end financial reports for Owner and external accounting firm
  • Manage all office purchasing and outside vendor and 3rd party services
  • Maintain financial, client and candidate databases
  • Personal assistant to the owner.
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • Presented feedback to management on customer service trends and improvement areas.
  • Used Intuit & Excel to prepare sales reports containing customer information related to products and services purchased.

Project Coordinator & Bookkeeper

NEWMIL INC. Yacht Refinishing
01.2001 - 01.2006
  • Trained by this successful varnish and wood refinishing company to restore exterior and interior wood surfaces on motor and sail yachts - ranging from cap rails to high end furniture
  • Further responsibilities included purchasing and delivering supplies to the various crews and overseeing projects to ensure that proper yacht etiquette was maintained.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Maintained and processed invoices, deposits, and money logs.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Implemented a more efficient filing system for financial documents, improving accessibility and organization.

Chief Stewardess

Motor Yacht "WAYNE'S WORLD"
01.1999 - 01.2001
  • Duties consisted of interior upkeep and maintenance
  • Serving owner and guests, ensuring the utmost excellence in aesthetic presentation
  • Other responsibilities included assisting in general and long term boat provisioning and scheduling
  • Cooking for crew on daily basis
  • Catering for owner and guests in absence of chef.

Education

Skills

  • Candidate Sourcing
  • Talent Assessment
  • Interviewing Skills
  • Client & Candidate Relationship Management
  • Accounting Software Proficiency

References

References available on request

Languages

Afrikaans
Native or Bilingual

Timeline

Senior Global Recruiter

ELITE CREW LLC.
03.2006 - 11.2023

Accounting & Office Manager

ELITE CREW LLC
03.2006 - 04.2024

Project Coordinator & Bookkeeper

NEWMIL INC. Yacht Refinishing
01.2001 - 01.2006

Chief Stewardess

Motor Yacht "WAYNE'S WORLD"
01.1999 - 01.2001

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Madeleine Bensch