Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Madeleine Burris

Franklinton,Louisiana

Summary

Dedicated and responsible pre-law student looking to fulfill education to become a lawyer. Intelligent and determined individual who understands the importance of time management and organization within the life of a lawyer. Has shown proficient leadership skills and an excellent work ethic in both academic and professional settings.

Overview

4
4
years of professional experience

Work History

Cashier

Sumrall's Pharmacy
05.2023 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Personal Assistant and Secretary

Rhoden Electric
05.2022 - 08.2022
  • Maintained appropriate filing of personal and professional documentation.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Displayed absolute discretion at handling confidential information.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Accomplished project deadlines by assisting with task completion whenever required.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.

Emergency Phone Operator

Washington Parish Sheriff's Office
05.2021 - 08.2021
  • Answered calls to both the Sheriff's office and to 9-1-1.
  • Delivered exceptional service through active listening, clear communication, and professional etiquette on each call handled.
  • Maintained professionalism and courtesy while managing high call volumes during peak hours.
  • Pleasantly greeted all callers and asked how to be of assistance.
  • Managed multi-line phone system, expertly navigating between calls while maintaining a friendly demeanor.
  • Handled escalated caller concerns with empathy and tact, leading to satisfactory resolutions.
  • Sent officers to the proper addresses of calls with the information equipped to handle an emergency the best

Education

Bachelor of Arts - Psychology

Southeastern Louisiana University
Hammond, LA
05-2025

Skills

  • Work extremely well in high pressure situations
  • Great time management skills
  • Organized and responsible
  • Patience and empathy
  • Incredibly intelligent and able to analyze documents quickly and efficiently
  • Determined to complete all assignments and responsibilities to the best capabilities

Interests

  • President's List Spring 2021, Spring 2022, & Fall 2023
  • Dean's List Fall 2022, Spring 2023, & Spring 2024
  • TOPS Performance Award Scholarship Recipient and Honors Scholarship Recipient

Timeline

Cashier

Sumrall's Pharmacy
05.2023 - Current

Personal Assistant and Secretary

Rhoden Electric
05.2022 - 08.2022

Emergency Phone Operator

Washington Parish Sheriff's Office
05.2021 - 08.2021

Bachelor of Arts - Psychology

Southeastern Louisiana University
Madeleine Burris