Madeleine Cardoza
Orange,CA
Summary
Seasoned professional server skilled in creating memorable experiences. Thrives in fast-paced settings, delivering efficient yet personalized service. Expert in team leadership and problem-solving. Eager to apply extensive expertise to new challenges.
Overview
9
9
years of professional experience
Work History
Substitute Teacher
Capo Unified School District
01.2024 - Current
- Followed teacher's plans to reinforce core concepts
- Used proactive strategies to keep students on-task
- Managed classroom and discipline effectively
- Frequently requested as substitute due to excellent performance
Lead Server
Taps Fish House and Brewery
06.2019 - 06.2021
- Modeled efficient customer service
- Assisted with menu selections and wine pairings
- Learned regulars' names and preferences
- Monitored customer satisfaction and addressed issues
- Maintained clean, safe work areas
- Supported team in meeting service and revenue goals
- Served alcoholic beverages
- Reset tables between customers
- Managed food flow from kitchen to dining room
Server
17th Street Bar and Grill
12.2015 - 06.2019
- Managed 8-10 tables simultaneously with high service quality
- Greeted guests warmly
- Processed orders, delivered food/drinks, and handled payments
- Balanced trays to deliver large food volumes efficiently
- Restocked stations to maintain team efficiency
- Suggested menu items to increase sales and meet upsell targets
- Engaged customers in friendly conversation to boost satisfaction
Education
Master of Arts - Education
National University
La Jolla, CA12-2024
Bachelor of Science - Child Development
California State University, Fullerton
Fullerton, CA05-2022
Skills
- Strong People Skills
- Creative problem solving
- Positive Attitude / Team Player
- Relationship building and management
- Leadership
Timeline
Substitute Teacher
Capo Unified School District
01.2024 - Current
Lead Server
Taps Fish House and Brewery
06.2019 - 06.2021
Server
17th Street Bar and Grill
12.2015 - 06.2019
Master of Arts - Education
National University
Bachelor of Science - Child Development
California State University, Fullerton
Similar Profiles
Fernanda RoccaFernanda Rocca
Bilingual Para Educator III at CAPO Unified School DistrictBilingual Para Educator III at CAPO Unified School District
Jessica MaduenoJessica Madueno
Substitute Teacher at Heber Unified School District/ Calexico Unified School District/ El Centro Unified School DistrictSubstitute Teacher at Heber Unified School District/ Calexico Unified School District/ El Centro Unified School District
Nicole RoyeaNicole Royea
Teacher at Desert Sands Unified School District & Morongo Unified School DistrictTeacher at Desert Sands Unified School District & Morongo Unified School District