Madeleine Coleman
Upper Marlboro,MD
Summary
Organized Program Scheduler with 10 years of education and experience in project implementation, PMI best practices, project deliverable facilitation, and completion. Adept at increasing productivity and overall workflows through effective communication and leadership skills. Fantastic problem-solver with dedication to efficient data collection and cost-effective budgeting.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Integrated Master Scheduler
Department of Defense
02.2020 - Current
- Review IMS and provide weekly feedback to teams on late task, schedule maintenance, baseline progression.
- Collaborated with cross-functional teams to align project timelines and resources.
- Developed and implemented strategies to enhance project timelines and ensure operational efficiency.
- Coordinated cross-functional teams to align schedules with organizational goals and objectives.
- Provided day to day schedule preparation for team successful 'go live'.
- Provided Monthly Schedule Analysis and Task Reports to Senior Leadership.
- Prepared Weekly Team Progress Report (late tasks, critical path, baseline deviation, way ahead to go live)
- Assist Team in sequencing acquisition process to award date in the schedule.
- Edit/rebuild schedules based on Leadership direction or based on COA decisions.
- Utilize MS Project for scheduling and Milestones Pro to quickly develop Schedule Executive briefs.
- Led scheduling initiatives to optimize resource allocation and streamline production processes.
- Improved scheduling accuracy by implementing best practices and standard operating procedures.
- Conducted regular reviews of project schedules to identify potential delays and mitigate risks.
- Collaborated with stakeholders to prioritize tasks, ensuring alignment with mission-critical projects.
- Made recommendations to directors and managers about efficiency and cutting production costs.
- Analyzed capacity utilization trends to identify areas for improvement in resource allocation and work order sequencing.
- Championed Software Team plan to execution to improve BEI and Volatility percentages to 90% or higher
- Developed comprehensive master production schedules that accounted for material availability, labor requirements, and equipment constraints.
- Mentored junior schedulers, fostering skills in time management and scheduling tools.
- Analyzed data trends to forecast project needs and adjust schedules accordingly.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
- Facilitated regular status meetings to ensure adherence to project milestones.
- Tracked production progress and made changes for efficiency.
- Improved on-time delivery rates with diligent schedule management and proactive communication to stakeholders.
- Maintained customer-focus by interfacing with order entry for on-time deliveries and resolving problems.
- Established clear lines of communication between all relevant parties involved in the project life cycle.
- Enhanced efficiency in the manufacturing process by refining scheduling strategies based on historical performance data.
- Performed analysis of materials to maximize product planning, capacity, product completion and delivery efficiency meeting customer and site requirements.
- Coordinated and prepared for new product launches, planned bills of material to plan finished products and reviewed customer-driven demands to determine product plans and master schedule requirements.
- Consistently met tight deadlines by closely tracking progress and making timely adjustments as needed.
- Ensured compliance with industry standards and regulations throughout all stages of the scheduling process.
- Created and monitored production schedules from start to finish.
- Established best practices quality product manufacturing and timely production.
Human Resource Manager (3F071)
United States Air Force (Reserve)
05.2014 - Current
- Interviewed, hired, and supervised 3 Airmen and 4 Civil Service Employees.
- Manages data for 50,000 personnel including soldiers processing, updating computerized personnel data, monitoring personnel readiness programs, evaluation reports, aeronautical orders and personnel action requests, manpower, advertised and vetted job applications, conducted interviews.
- Provide casualty assistance, assistance with passports, personnel programs, procedures, benefits, employee relations (legal compliance), advertising/recruiting new hires, classification, retention, retirement/separation, and providing guidance in career decisions.
- Managed unit leave control program, training monitoring, position/duty status change, updates suspense systems for personnel actions, and correspondence.
- Coordinated training programs to enhance team capabilities and operational readiness across various missions.
- Managed resource allocation for operational units, ensuring optimal personnel deployment and equipment utilization.
- Developed strategic plans to align resources with mission objectives, improving overall effectiveness of operations.
- Oversaw logistics management, streamlining processes for supply chain efficiency within the reserve units.
- Facilitated cross-functional collaboration among teams to ensure seamless execution of missions and resource sharing.
- Implemented performance improvement initiatives, mentoring junior staff to enhance skill sets and operational outcomes.
- Analyzed resource utilization data to identify trends, driving informed decision-making for future allocations.
- Led emergency response planning efforts, enhancing readiness and resilience of units in critical situations.
- Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.
- Streamlined resource allocation processes by implementing efficient scheduling and tracking systems.
- Continuously assessed the effectiveness of existing resource management strategies, refining processes as needed to ensure optimal performance at all times.
- Analyzed historical data to forecast future resourcing needs, enabling proactive planning and adjustments as needed.
- Served as a key point of contact for both internal stakeholders and external partners on matters relating to resource availability and allocation, fostering strong relationships built on trust and transparency.
- Enhanced team productivity with regular performance evaluations and targeted training programs.
Analyst
Temporary Contract
01.2020 - 02.2020
- Provided classroom week to week preparation and materials to instructor.
- Edited client newsletter and corresponded with 10 leads regarding sources, proofreading, and deadlines for publication.
- Conducted AFI research to assist in referencing material, utilized Tongue and Quill for AF memorandums, and other correspondences provided to the public.
- Developed comprehensive reports summarizing analytical findings for stakeholder review.
- Analyzed complex data sets to identify trends and inform decision-making processes.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- Developed and maintained 20 dashboards using advanced various data visualization tools.
- Analyzed complex data sets to identify trends and provide actionable insights
Program Coordinator
Stepping-Stone Consulting, LLC
12.2019 - 01.2020
- Program Office Development (developed: position advertisements, Employee Handbook, Program Artifacts, Share Point Management).
- Oversee program deliverables and agreed upon services provided by SSC Program Management Office (PMO).
- Manage program artifacts based upon source documents; engage with staff leads to validate and finalize documents.
- Develop a formulated GAP analysis via excel to provide analytical feedback of overall project progression to company owner.
- Initiate all project artifacts and deliver to program leads for validation and finalization.
- Collaborate amongst team for quality review of project closeout deliverables; provide resources to accomplish project needs for closeout and create templates to assist in closeout of project.
- Review project Charters and Scope Statements to determine adjustments needed due to program changes; edit artifacts to articulate program objectives, agreements, and timeline.
- Implemented tracking systems for monitoring program progress and participant engagement.
- Streamlined communication processes between departments to facilitate project collaboration.
- Analyzed feedback data to identify areas for program improvement and participant satisfaction.
- Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
- Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
IT Master Scheduler/Jr.PM
Stepping-Stone Consulting, LLC
01.2019 - 12.2019
- Independently developed an Integrated Master Schedule (using PDM method), for the PMO 4th Estate Network Optimization of DoD Net Integration for 14 Agencies, and multiple integrated programs such as Contract Acquisitions, Procurement, Site Migration, Cyber Security, Human Resources, and Capital Funding.
- Provided routine artifacts, Gantt charts (depicting the Critical Paths), and MS Project/excel reports to assist in weekly schedule notification of the entire project.
- Created WBS to identify all program components and Software Development Life Cycle(SDLC) to identify work packages for the Initiation Phases, Planning/Design Phases, Execution Phases, Testing, Monitoring/Control, Closing, as well HR support for personnel moves, End User Provisioning, Help Desk-ITSM, and various other resources.
- Coordinated cross-departmental communication to ensure alignment on project timelines and deliverables.
- Consulted with leads to determine operational process work packages to identify sequential processes lead by dependencies of several sections of the Integrated Program and its entirety.
- Analyzed capacity constraints and identified opportunities for process improvements to enhance scheduling accuracy.
- Consulted with Executive managers and provided adjustment to IMS according to feedback to reflect program workflow and capture the structure of the Single Service Provider and its various integrated programs.
- Reported crucial date change of dependencies and reported pre/post baselined updates to Executive Managers; facilitated suggested process improvement to develop a holistic workflow, risk resolutions, and program standard operation strategies.
- Provided daily monitoring and maintenance day to day site functions and schedule changes/delays which inadvertently causes the schedule to slip to the right.
- Communicate with PMO and track processes throughout the schedule to relay/validate workflow necessary for adjustments or significant schedule changes (from CM register).
- Conducted integrated (IPT) and one-on-one Program Lead meetings to determine process/schedule changes, integrated discussion to include update/changes to dependencies.
- Conducted regular schedule reviews with key stakeholders to address concerns, provide updates, and gather feedback for continuous improvement.
- Answered customer questions and fulfilled specialized client needs.
- Directed strategies for procurement of raw materials and complete parts.
- Implemented scheduling software to enhance workflow tracking and reporting accuracy.
- Analyzed demand forecasts to optimize resource allocation and minimize downtime.
- Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings in team meetings.
Grant Manager
Family and Children Administration
06.2018 - 12.2018
- Solicited to hire 250 reviewers of grant proposals for 400 multimillion-dollar grants.
- Provided training to reviewers on agency policy to score proposals, reading and reviewing materials to make decisions within the guidelines of the agency guide.
- Aided in system updates and storing scores after vetting and reviewing of all proposals.
- Facilitated granted proposals via grant system and submitted nonelected proposal letters and instructions of next steps.
- Conducted two-day panels to vet solicitations and provided guidance to hired reviewers.
- Adjusted and managed 45 panels of 6 reviewers, provided conflict resolutions, on the spot hiring and replacement of reviewers.
- Close-out process and provided lessons learned to Executive managers for next FY panels.
- Monitored and reviewed outstanding grants, closed out or requested action from client companies to closeout grants.
- Developed and maintained relationships with community stakeholders to enhance program outreach and impact.
- Oversaw budget management for multiple grant-funded projects, ensuring financial accountability and transparency.
- Conducted training sessions for staff on grant writing best practices and reporting requirements.
- Managed grant application processes to ensure compliance with funding requirements and regulations.
- Collaborated with cross-functional teams to align project goals with organizational objectives and funder expectations.
- Implemented monitoring systems to track grant progress, identify challenges, and propose solutions proactively.
- Mentored junior staff in effective grant management techniques, fostering professional development within the team.
- Analyzed program outcomes to inform strategic planning and improve future funding proposals.
- Evaluated project outcomes objectively, identifying areas for improvement and applying lessons learned to future endeavors.
- Developed strategic partnerships with other organizations working within the same sector, expanding networks and increasing access to resources.
- Managed grants efficiently, ensuring timely disbursement of funds and proper allocation to different departments.
- Enhanced transparency in project progress by producing comprehensive reports on achievements and challenges faced during implementation.
- Facilitated regular communication between key stakeholders involved in the project, promoting a sense of unity towards shared objectives.
Management Analyst
Food and Drug Administration
02.2018 - 06.2018
- Analyzed product requests from multiple drug industries to ensure compliance to USDA guide for drug regulation.
- Provided detailed report requests of companies that qualified for funding according to regulations and USDA to Executive Managers.
- Reviewed Abbreviated New Drug Applications (ANDA) and provided feedback to companies for needed adjustments for approval of FY funding.
- Provided statistics/feedback to project manager for total calculations of funding and products in nonpayment status.
- Implemented Generic User Fee Act (GUDFA) to track company fees from outstanding years and communicated closeout requests or nonpayment to the client companies or in-house Executive Managers.
- Provided quality reviews for packages of new companies to ensure deadlines are met during the approval.
- Conducted comprehensive data analysis to inform regulatory decision-making processes.
- Developed strategic recommendations to enhance operational efficiency and compliance initiatives.
- Collaborated with cross-functional teams to implement process improvements in regulatory frameworks.
- Served as a subject matter expert on management analysis principles, providing valuable counsel to stakeholders during critical business planning sessions.
Jr. Project Manager
Geo Logics Corporation
09.2017 - 02.2018
- Administered collaborative consultation during the pre and post planning phase of MHS Genesis MEDCOI Implementation Project for the National Capital Region.
- Created Implementation plans to define work streams, prepare master schedule, define roles, and procedure across the NCR for end to end processing of 13 sites, 13 leads, and corresponded with leads of resource teams such as: equipment, inventory, logistics, acquisitions for updates.
- Established lead accountability and project directives for 13 leads, ensured leads were active within the scope and project remain on time.
- Consulted with Senior Project Managers and Stakeholders on site related challenges and constraints, present process resolutions and facilitate communication between Site Managers and Stakeholders.
- Coordinated executive meetings to address goals and project needs; addressed and litigated Site Leads' concerns to Senior PM, adjust work streams and contact reassignment as resolution.
- Create equipment checklist for 13 sites, outline site location, and supply orders regarding project acquisitions.
- Comply with IT standards for implemented installment procedures; ensured all site applications were governed within IT regulations.
- Assure compliance needs were met by providing notes on compliance analysis to PMOs; facilitated agreed upon guidance and action plans to SME to ensure project remain in scope.
- Utilized pilot resolutions for lessons learned to incorporate processes and adjust work streams to conduct compact productivity.
- Conducted site visits to ensure compliance within project plans, determined location, and logistic needs, ensured change management needs were recorded for reassignment for changed roles of responsibility.
- Updated NCR SharePoint work packages, points of contacts, and work streams to conduct accountability and reporting communication of project workflow for all 13 sites.
- Monitored schedule deviations, variances, and assisted in corrective action to keep worksites abreast of schedule.
- Coordinated project schedules and timelines to ensure alignment with client expectations.
- Assisted in the development of project plans, outlining objectives, deliverables, and resource allocation.
- Monitored project progress and identified potential risks to proactively implement mitigation strategies.
- Handled risk management to reduce or avoid project cost escalations, delays and failures.
- Supported senior project managers in various aspects of project planning, execution, and closure activities.
- Devised and prepared back-up plans for high-risk project phases staged for implementation on short notice.
- Led quick-response team formed from experienced staff and quickly confront and resolve complaints and issues.
- Liaised with internal organization, clients and suppliers and maintained open communication lines on project phases.
- Enhanced project efficiency by implementing agile methodologies and streamlining processes.
Program Specialist
Gov Pathways Intern Program
07.2016 - 07.2017
- Two-fold role in capacity of Grant Manager and Assistant Program Consultant/Coordinator focused on monitoring and reporting on grant draw down trends with recommendations regarding discrepancies and delays.
- Managed workflow of 13 Project Managers and 300 grants per year with budgets of $1k to $1M, prepared schedule for draw down analysis, prepared budget analysis for closeout reporting.
- Developed program guidelines to enhance participant engagement and support services.
- Facilitated training sessions for interns, improving onboarding processes and resource accessibility.
- Ensured training for PMs on system procedures and checklists/processes before each of 2 award phases.
- Coordinated communication between stakeholders, ensuring alignment on program objectives and outcomes.
- Accountable for program and process development of grant initial phase.
- Coordinated internal working group with 7 team leaders to provide information on discrepancies/delays and needed process improvements and collected feedback on staff needs.
- Suggested workflow changes as subject matter expert including the assistance in the design of IT tool improvement via IBM.
- Managed 150 law enforcement grants and 45 law enforcement offices: KS, LA, TX, OK, VA, ME and AZ.
- Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
- Led strategic planning initiatives to expand program reach and impact within diverse communities.
- Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
- Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
- Developed and deepened productive community relationships to assist with defining requirements, executing plans and strengthening leadership.
- Established goals and created action plans to achieve goals.
- Designed and implemented monitoring and evaluation systems to track progress towards desired outcomes.
Program/Grant Manager
National Science Foundation
06.2014 - 07.2016
- Coordinated in functions of proposal/ award management, travel, and meeting management on 7 projects, management of 60 grants pre and post award.
- Monitored in the accuracy and completeness of award relevant information.
- Processed proposals and award actions for 180 grants per year.
- Uploaded budgets to program system, periodically conducted review of award amounts, and administered compliance checking, proposal tracking, filing records retirement using Fast Lane, e-jacket and PARS electronic systems.
- Coordinated end-to-end organization of 4 panel meetings per month for 20 panelists each year.
- Managed 180 grants through post award phase until grant close out (continuance and non-continuance).
- Developed and executed policies enhancing operational efficiency across various programs.
- Mentored staff, fostering professional growth and improving team performance metrics.
- Analyzed program data to inform decision-making and drive continuous improvement efforts.
- Collaborated with stakeholders to identify funding opportunities and enhance grant proposal quality.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Oversaw grant management processes, ensuring proper allocation of funds while monitoring project progress against goals set by funding agencies.
- Streamlined operational processes for increased efficiency in grant management and financial reporting.
- Organized training workshops for staff members on best practices in proposal writing and grant management techniques.
- Boosted organizational capacity for grant management, developing and conducting training sessions for staff on best practices in grant writing and reporting.
- Secured additional funding sources through grant management and successful partnerships with local organizations.
- Provided expert guidance to program staff on grant management strategies, enhancing overall team performance.
- Enhanced grant management efficiency by streamlining processes and implementing best practices.
- Contributed to team success by actively participating in department meetings, sharing knowledge and best practices in grant management.
- Streamlined invoice processing, reducing turnaround time by implementing efficient document management systems.
Audit Assistant
Defense Contract Audit Agency
06.2010 - 06.2014
- Provided team and one-on-one interpersonal assistance in providing audit report corrections, established agency policies for quality reviews, and provided administrative activities upon request.
- Managed proofing for 200 audit reports per year for 25+ Auditors and Audit Supervisors.
- Established procedures for administrative processes and reported on developing standard operating procedures, maintained databases for filing purposes, provided training to in-coming personnel and hosted workplace staff visits.
- Processed electronic data, documentation and office supply requests.
- Technically prepared and scheduled conferences and meetings.
- Oversaw and reviewed audits before final approval; provided advisory feedback according to audit regulations to minimize multiple quality checks for final approval.
- Assisted in the preparation of audit reports, detailing findings and recommendations for corrective actions.
- Conducted comprehensive audits of defense contracts, ensuring compliance with federal regulations and agency policies.
Human Resource Manager (3F071)
United States Air Force (Active Duty)
01.2006 - 06.2010
- Interviewed, hired, and supervised 3 Airmen and 4 Civil Service Employees.
- Manages data for 50,000 personnel including soldiers processing, updating computerized personnel data, monitoring personnel readiness programs, evaluation reports, aeronautical orders and personnel action requests, manpower, advertised and vetted job applications, conducted interviews.
- Provide casualty assistance, assistance with passports, personnel programs, procedures, benefits, employee relations (legal compliance), advertising/recruiting new hires, classification, retention, retirement/separation, and providing guidance in career decisions.
- Managed unit leave control program, training monitoring, position/duty status change, updates suspense systems for personnel actions, and correspondence.
Education
Graduate degree - Project Management
Keller University
Crystal City, Virginia01.2015
Bachelor of Arts - Technical Management
DeVry University
Crystal City, VA01.2014
Skills
- Project Management
- PMI SP Knowledge
- Grant Cycle Management
- Audit Compliance Management
- MS Project
- Milestones Pro
- DoD Major Capability Acquisition
- Middle Tier Acquisition
- Joint Service Military HR
- Customer Service
- Military Classification
- Human Relations Knowledge
- Power BI
- OnePager
- PowerPoint
- Excel
- Risk Management Framework Life Cycle
- Life Cycle Logistics
- Project planning
- Microsoft Project
- Progress tracking
Affiliations
- Various Joint Military Units (DTRA, STRATCOM, SJFHQ-J1, AFELM, MAJCOM)
- DOD
- HHS
- DISA
- NSF
- DCAA
- DCMA
- DOS
- NAVAIR
Certification
- Certified Small Business Management via Quick Books, Accounting and Payroll
- Certified Microsoft and Excel
- Federal Grants Management (Completed three Courses)
- In attendance - PMP Certification
Timeline
Integrated Master Scheduler
Department of Defense
02.2020 - Current
Analyst
Temporary Contract
01.2020 - 02.2020
Program Coordinator
Stepping-Stone Consulting, LLC
12.2019 - 01.2020
IT Master Scheduler/Jr.PM
Stepping-Stone Consulting, LLC
01.2019 - 12.2019
Grant Manager
Family and Children Administration
06.2018 - 12.2018
Management Analyst
Food and Drug Administration
02.2018 - 06.2018
Jr. Project Manager
Geo Logics Corporation
09.2017 - 02.2018
Program Specialist
Gov Pathways Intern Program
07.2016 - 07.2017
Program/Grant Manager
National Science Foundation
06.2014 - 07.2016
Human Resource Manager (3F071)
United States Air Force (Reserve)
05.2014 - Current
Audit Assistant
Defense Contract Audit Agency
06.2010 - 06.2014
Human Resource Manager (3F071)
United States Air Force (Active Duty)
01.2006 - 06.2010
Graduate degree - Project Management
Keller University
Bachelor of Arts - Technical Management
DeVry University
Security Clearance
Secret, 2017-03-01, Active