Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madeleine Garza

Morganton,NC

Summary

Detail-oriented Clinical Support Technician with expertise in EKG monitoring and patient care. Supports diverse patient populations by ensuring compliance with electronic health records and laboratory safety standards. Delivers compassionate care while maintaining patient privacy and safety.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Clinical Support Technician

UNC Health Caldwell
Lenoir, NC
03.2024 - Current
  • Provided direct patient care across various departments, ensuring high-quality service delivery.
  • Conducted EKG tests to monitor heart activity and assess patient health status.
  • Assisted healthcare professionals with patient care and clinical procedures efficiently.
  • Accurately documented patient information in electronic health record systems for compliance.
  • Supported diverse patient populations by delivering compassionate care tailored to individual needs.
  • Facilitated effective communication between patients and healthcare teams to enhance care coordination.

Certified Nursing Assistant

Frye Regional Medical Center
Hickory, NC
12.2022 - 12.2023
  • Assisted patients with daily living activities, enhancing comfort and personal hygiene.
  • Responded promptly to call lights, ensuring timely support for patient needs.
  • Monitored vital signs to provide accurate assessments of patient health status.

Certified Nursing Assistant

Aya Healthcare
San Diego, CA
03.2021 - 05.2022
  • Supported patients in daily living activities and personal hygiene to promote comfort and well-being.
  • Ensured clean and safe environment for patients and staff to enhance care quality.
  • Recorded patient information accurately in electronic health records to maintain comprehensive care documentation.

Education

Phlebotomy

Caldwell Community College And Technical Institute
Hudson, NC
12-2024

NA I/II

Western Piedmont Community College
Morganton, NC

High School Diploma -

Essex High School
Essex Junction, VT
06-2017

Skills

  • EKG monitoring
  • Vital signs monitoring
  • Electronic health records
  • Laboratory safety compliance
  • Patient privacy protection
  • Team collaboration
  • Compassionate care delivery

Certification

  • Certified Nurse Aide, 513175, NCDHHS, 12/2017
  • Nursing Assistant II, 102405, NCBON 05/2023
  • Basic Life Support, AHA, 12/2024
  • Crisis Prevention Institute, 05/2026

Timeline

Clinical Support Technician

UNC Health Caldwell
03.2024 - Current

Certified Nursing Assistant

Frye Regional Medical Center
12.2022 - 12.2023

Certified Nursing Assistant

Aya Healthcare
03.2021 - 05.2022

Phlebotomy

Caldwell Community College And Technical Institute

NA I/II

Western Piedmont Community College

High School Diploma -

Essex High School
Madeleine Garza