Madeleine Hand

· Served as a liaison between internal development teams and client stakeholders to ensure timely, high-quality website project delivery.

· Managed project timelines, tracked deliverables, and coordinated client communication to ensure clarity and satisfaction.

· Supported administrative functions including internal task management, document organization, and client reporting.

· Oversaw the end-to-end lifecycle of client projects, from onboarding through execution, ensuring accuracy and compliance at each step.

· Maintained meticulous records of campaign progress, feedback, and deliverables to support smooth internal operations.

· Collaborated with marketing, creative, and tech teams to meet deadlines and exceed client expectations.

· Designed and executed multi-platform content strategies for various clients, ensuring consistency in brand voice and visual identity.

· Maintained organized content calendars, tracked engagement metrics, and adjusted strategies accordingly.

· Communicated performance results to clients and incorporated feedback into campaign refinements.

· Created and managed social, email, and print content aligned with strategic marketing goals.

· Ensured brand consistency across all platforms while organizing content assets for efficient internal use.

· Supported day-to-day office needs and project administration tasks.