Madeleine Kavanaugh
San Luis Obispo,CA
Summary
Goal-oriented individual studying English with a concentration in Marketing and a minor in Religious Studies. Skilled at social media management and persuasive writing in order to promote higher sales and outreach. Performance history of developing strong collaborative relationships.
Overview
1
1
year of professional experience
Work History
Sales Associate
Sycamore Mineral Springs Resort And Spa
10.2022 - 07.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Week Of Welcome Leader
California Polytechnic State University, San Luis Obispo
04.2022 - 09.2022
- Orchestrated group activities for a cohort of over 20 students.
- Developed and implemented a comprehensive schedule for prospective students, collaborating with external organizations to curate engaging events.
- Cultivated a positive and supportive environment, motivating prospective students to actively participate in the university community.
Education
Bachelor of Arts - English
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA06.2025
Skills
- Social Media Management
- Product Sales
- Exceptional Customer Service
- Product Promotions
- Peer tutor
- AED/ CPR Certified
Timeline
Sales Associate
Sycamore Mineral Springs Resort And Spa
10.2022 - 07.2023
Week Of Welcome Leader
California Polytechnic State University, San Luis Obispo
04.2022 - 09.2022
Bachelor of Arts - English
California Polytechnic State University-San Luis Obispo
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