Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeleine Kirkland

Gainesville,FL

Summary

Detail-oriented banking and brand promotion professional with experience supporting dealership banking operations and retail marketing events. Skilled in reconciling accounts, resolving discrepancies, and handling cash with accuracy. Strong team collaborator focused on reliable results, inventory control, and professional customer interactions.

Overview

3
3
years of professional experience

Work History

Brand Ambassador

Tri Eagle Sales
Gainesville, Florida
09.2024 - Current
  • Increased sales and brand awareness through face-to-face marketing.
  • Promoted Tri Eagle Sales beverage brands at retail accounts and community events.
  • Sampled products for customers and answered brand questions at Tri Eagle Sales events.
  • Communicated promotion details and brand messaging to customers and retail partners.
  • Conversed with customers to share information about products and services.
  • Built relationships with store staff to secure featured placement for Tri Eagle Sales brands.
  • Set up product displays and point-of-sale materials for Tri Eagle Sales promotions.
  • Organized and carried out promotional events, set up, and tore down event sites and interacted with customers.
  • Distributed flyers, brochures, and other materials at promotional events.
  • Attended trade shows, conferences, and other marketing events as a representative of the company.
  • Trained new brand ambassadors, sharing best practices and brand values.

Banking Clerk

Morgan Auto Group
Gainesville, Florida
01.2024 - Current
  • Reconciled daily bank activity for three major South Florida dealerships, managing debits and credits to ensure accurate financial reporting and oversight
  • Accounted for 40-50 car fundings from partnered banks daily, ensuring timely processing and accuracy in dealership transactions.

• Handled and cleaned cash sales schedules, receipted cash, credit cards, and checks, guaranteeing all service invoice payments were properly accounted for.

• Processed EFTs and paid off floor-plans for all dealerships each morning, maintaining balanced accounts and supporting daily banking operations.

• Monitored and resolved credit card and check chargebacks, issued stop payments, and tracked potential fraudulent transactions to protect dealership assets.

  • Executed daily bank deposits for dealership sales and service operations to maintain financial integrity.
  • Reconciled cash receipts with accounting records and dealership closing files.
  • Reviewed customer payment records for Morgan Auto Group banking transactions.
  • Prepared bank paperwork for vehicle sales, refunds, and service adjustments.
  • Verified check details against invoices, contracts, and supporting documents.
  • Filed confidential banking records and dealership financial documents accurately.
  • Communicated with bank representatives about payment issues and deposit questions.
  • Updated ledger entries for auto group accounts and cleared discrepancies.
  • Resolved customer complaints professionally and efficiently.
  • Reconciled accounts on a regular basis to ensure accuracy of information stored in the system.
  • Balanced daily transaction reports for accuracy and completeness.
  • Conducted financial transactions such as deposits, withdrawals, and cashing checks.
  • Maintained a detailed log of all transactions performed during each shift.
  • Followed up with customers via phone or email regarding overdue payments or bounced checks.
  • Investigated discrepancies in account balances and reported findings to management.
  • Processed checks for clearing according to Federal Reserve rules and regulations.
  • Maintained confidentiality of bank records and client information.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.

Education

Business - Business Accountancy

Santa Fe College
Gainesville, FL
05-2023

Skills

  • Brand activation
  • Account reconciliation
  • Cash handling
  • Problem solving
  • Team collaboration
  • Attention to detail
  • Inventory control
  • Business administration

Timeline

Brand Ambassador

Tri Eagle Sales
09.2024 - Current

Banking Clerk

Morgan Auto Group
01.2024 - Current

Business - Business Accountancy

Santa Fe College
Madeleine Kirkland