Madeleine Leppert

• Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
• Boosted employee morale through regular recognition of outstanding performance, fostering a positive work atmosphere conducive to exceptional service delivery.

To produce consistent, high quality dishes specific to guests' requests.

To ensure a clean and safe food handling environment.

• Enhanced customer satisfaction by providing personalized beverage recommendations based on individual preferences.
• Contributed to a positive work environment by actively participating in team meetings and sharing best practices with colleagues.
• Assessed beverage backroom and sales floor areas, identified priorities and developed business plans and assignment sheets to improve operations.
• Maintained clean and organized workspaces, adhering to health and safety standards.
• Demonstrated service culture that prioritized guest service experience and modeled, trained and coached expectations to deliver service standard.

• Spearheaded the creation of a mentorship program for seasoned employees to share their knowledge and experience with newer team members, promoting continuous learning within the organization.
• Used Software to develop training manuals for Number food and beverage employees.

• Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
• Plated and presented all dishes to match established restaurant standards.

• Utilized product knowledge of foods and beverages to make suggestions to customers.
• Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for patrons.