Summary
Overview
Work History
Education
Timeline
Babysitter

Madeleine Marshall

Summary

  • Compassionate and dedicated professional with 3+ years of customer service experience and a strong commitment to helping others. Skilled in problem-solving, communication, and building positive customer relationships.
  • Strong interpersonal skills , supported by psychology studies that enhance understanding of human behavior and communication. Empathetic and skilled at building rapport across backgrounds.
  • Collaborative and team-oriented , with excellent communication and active listening skills. Experienced in diverse group settings, known for reliability, conflict resolution, and fostering a positive, respectful environment.
  • Quick learner with strong initiative and adaptability. Easily picks up new tools and procedures, applies feedback effectively, and contributes to team goals with efficiency.
  • Service-oriented and proactive , consistently going above and beyond to meet customer needs and enhance satisfaction.
  • Highly flexible and dependable , with availability to meet changing scheduling needs—including evenings and weekends.

Overview

8
8
years of professional experience

Work History

Intern

Yale New Haven Hospital Saint Raphael Campus
06.2022 - Current
  • Provides compassionate care to patients, addressing concerns and answering questions to ensure satisfaction
  • Improves patient care by meticulously documenting medical histories, physical examinations, and treatment plans
  • Remains calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time
  • Supports pulmonologists by performing delegated tasks such as vital sign monitoring and specimen collection efficiently.

Retail Sales Associate

Abercrombie Kids
05.2023 - 01.2025
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly
  • Increased sales revenue through effective product recommendations tailored to individual customers
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed

Babysitter

Weston/Westport/Norwalk Families
08.2017 - Current
  • Ensures safety and wellbeing of children
  • Offers emotional support by actively listening to children's concerns and responding empathetically
  • Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment.

Food Service Worker

Uncle Leo's Not Just Coffee & Donuts
05.2023 - 08.2024
  • Delivered exceptional service by promptly addressing customer concerns and special requests
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines
  • Streamlined food preparation processes for increased efficiency and minimal wait times for customers
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment

Cashier

The Little Kitchen Of Westport
06.2021 - 10.2022
  • Handled customer interactions and ensured effective service
  • Resolved customer complaints professionally, leading to improved customer relations

Education

No Degree - Chemistry, Pre-Medicine, & Psychology

Elon University
Elon, NC
05-2027

High School Diploma -

Weston High School
Weston, PA
06-2023

Timeline

Retail Sales Associate

Abercrombie Kids
05.2023 - 01.2025

Food Service Worker

Uncle Leo's Not Just Coffee & Donuts
05.2023 - 08.2024

Intern

Yale New Haven Hospital Saint Raphael Campus
06.2022 - Current

Cashier

The Little Kitchen Of Westport
06.2021 - 10.2022

Babysitter

Weston/Westport/Norwalk Families
08.2017 - Current

No Degree - Chemistry, Pre-Medicine, & Psychology

Elon University

High School Diploma -

Weston High School
Madeleine Marshall