Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeleine Michel

Eugene

Summary

Dynamic team leader with extensive experience at Cleveland Clinic, excelling in staff training and development. Proven ability to enhance operational efficiency through effective communication and employee scheduling. Committed to maintaining high safety standards while fostering a positive work environment, ensuring exceptional service delivery and team motivation.

Overview

13
13
years of professional experience

Work History

Team Lead ER Facility Cleaner

Cleveland Clinic/ Lakeside Facility Services
10.2023 - 05.2025

My regular duties consisted of completing daily and monthly cleaning tasks. Weekly supply orders. Maintain and stock supply storage and equipment. Training new hires. On going safety training for cleaning staff. Manage laundry services. Keep my staff well informed and trained for any changes or projects. Compile lists of cleaning duties for the week and give assignments to my staff for extra cleaning. Maintain a positive relationship with medical staff and management to meet their needs and address any concerns. I was also the liaison between Cleveland Clinic staff and Lakeside management.

Assistant Manager

Arby's Restaurant
03.2016 - 09.2023

My duties consisted of training new hires, training shift managers, creating a weekly schedule, mediation between staff when needed, extra cleaning, giving daily cleaning assignments, ensuring all safety standards were met and maintained. I was also in charge of receiving and stocking supplies. Basic maintenance on equipment. Engaging with our customers and making sure they had the best experience possible. Keeping staff motivated and on task. As well as kept good communication with our general manager to make sure we met our goals. I also worked all stations in the restaurant depending on where I was needed.

Full-time Nanny at Home

Self Employed
09.2012 - 08.2015
  • Developed and implemented engaging educational activities tailored to children's developmental needs.
  • Managed daily schedules, ensuring timely completion of meals, naps, and recreational activities.
  • Supported children's emotional well-being through active listening and nurturing communication techniques.
  • Coordinated playdates and outings to foster social skills and enhance peer relationships.

Education

High School Diploma - General Education

Off Campus
Bellevue, WA

Skills

  • Shift management
  • Employee scheduling
  • Food safety compliance
  • Staff training and development
  • Communication and mediation
  • Costumer service
  • Cleaning and organizing

Timeline

Team Lead ER Facility Cleaner

Cleveland Clinic/ Lakeside Facility Services
10.2023 - 05.2025

Assistant Manager

Arby's Restaurant
03.2016 - 09.2023

Full-time Nanny at Home

Self Employed
09.2012 - 08.2015

High School Diploma - General Education

Off Campus