Madeleine Mitchell
Tuscumbia
Summary
Reliable and upbeat worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
Work History
Sales Associate, Graphic Designer, Team Leader
The Vinyl Room
05.2023 - Current
- Cut and organized HTV, DTF, and Adhesive out on the floor and in back Cut Room.
- Sorted, organized, rolled, and pressed T-shirts.
- Helped customers design custom shirts.
- Filed Customer orders
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Logged and created Customer orders on our online order forms.
- Printed customer DTF, HTV, and adhesive orders.
- kept up to date and responded to all Emails.
- Answered all phone calls.
- Helped my team members keep the workflow running smoothly and orderly.
Sales Associate, Cashier, Intake Specialist
Fashion Exchange Consignment Boutique
06.2021 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts.
- Sorted all consigned items and accurately input them into our computers.
Sales Associate, Cashier, Bather, Floor Work
Pet Depot
07.2019 - 03.2020
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Maintained the care and wellbeing of all animals in the store.
Education
High School Diploma -
Central Heights
Florence, AL05-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Outgoing personality
- Cash handling
- Verbal/written communication
- Stocking and receiving
- Excellent Organization skills
- Great Computer skills
Timeline
Sales Associate, Graphic Designer, Team Leader
The Vinyl Room
05.2023 - Current
Sales Associate, Cashier, Intake Specialist
Fashion Exchange Consignment Boutique
06.2021 - 05.2023
Sales Associate, Cashier, Bather, Floor Work
Pet Depot
07.2019 - 03.2020
High School Diploma -
Central Heights
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