Madeleine Myers
Colbert,WA
Summary
Proactive professional with seven years of experience in the energy sector, specializing in operational support, process safety, quality management, and compliance. Skilled in working with area managers, directors, KOLs, and C-suite executives to drive efficiency and process improvements. A people person and cross-functional collaborator, adept at aligning teams to achieve common goals. Expertise in SAP, data extraction, administrative analysis, and project execution, with a background in hospitality business management and large-scale event planning. Adaptable leader with a safety-first mindset, driving strategic initiatives in dynamic environments.
Overview
11
11
years of professional experience
Work History
Manager - VIP Relationships & Strategies
Slate Electric Flosser
08.2024 - Current
- Develop and implement strategies to identify, engage, and maintain relationships with Key Opinion Leaders (KOLs).
- Coordinate KOL activities such as speaking engagements, social media collaborations, and events to enhance brand visibility.
- Measure and track the impact of KOL contributions on brand awareness, sales, and market positioning.
- Manage KOL contracts, agreements, and incentives to foster mutually beneficial partnerships.
- Collaborate with marketing and product teams to gather KOL feedback for product development and brand strategy refinement.
Business Analyst, Process Safety & Engineering
TC Energy
09.2020 - 01.2022
- Managed data entry, coordinating, training, reporting and forecast processing in SAP Quality Management and MOC modules for all of US Gas Operations.
- Analyzed complex business processes, identified improvement opportunities, and developed detailed business requirements and process flow diagrams.
- Supported project teams in gathering requirements, designing solutions, and facilitating workshops/meetings with cross-functional teams.
- Developed and presented clear safety documentation and communicated technical information effectively to both technical and non-technical stakeholders.
- Led the implementation and tracking of Process Safety Management (PSM) programs, ensuring regulatory compliance and supporting MOC (Management of Change) initiatives.
- Collaborated with senior leadership and cross-functional teams to drive safety compliance, continuous improvement, and alignment of operational goals.
Business Analyst, Optimization and Strategy
TC Energy
09.2016 - 09.2020
- Managed a project portfolio for defect elimination, monitoring project approval, budget and completion on time and on-budget.
- Coordinated Quality Management Notifications (QMN) and tracking remediation progress until closeout, was the only notification coordinator in USGO, naturally became very familiar with people in a variety of business units allowing for quick and efficient cross-collaboration
- Facilitated Geotechnical Issue Management and remediation by coordinating conversations between stakeholders, monitoring until remediation
-Planned and executed corporate events, providing general administrative support to the technical facilitation team and OSLs. - Processed expense reports and handled general SAP data entry, reporting, and presentation to management and director-level stakeholders.
- Compiled and presented monthly business reviews, highlighting key performance metrics and project progress.
- Ensured proper documentation of non-conformances and opportunities for improvement (OFIs), tracking remediation efforts and confirming completion.
Regional Asset Reliability Associate
TC Energy
12.2014 - 09.2016
- Prepared, coordinated, and reported on the department’s OM&A budget, compiling data and resolving budget-related issues.
- Assisted team members with company programs, processes, and training arrangements, ensuring completion and compliance.
- Coordinated meetings, events, and training sessions, ensuring smooth execution and efficiency.
- Provided support to regional office employees with expense report and timesheet issues.
- Collected, organized, and validated monthly performance data for the department/region, ensuring accuracy in reporting.
- Oversaw a fleet of 80+ vehicles in the Borders West Region, ensuring compliance with DOT regulations and optimizing operational efficiency.
- Performed data extraction and presented key performance metrics to regional leadership, aiding decision-making and process improvements.
- Managed day-to-day office operations, including scheduling, communication, inventory management, invoice processing, expense tracking, document control, and administrative support, while ensuring a well-organized, efficient, and productive work environment.
Executive Assistant/ HR Assistant
Berg Companies
05.2014 - 12.2014
- Managed daily clerical tasks, scheduling, and executive business travel arrangements.
- Assisted the Human Resource Manager with confidential tasks, including job description development with leads and managers.
- Created marketing materials and collateral to promote products, including targeted government sector marketing.
- Attended trade shows and represented the company on local Air Force bases to expand market presence.
- Worked directly with C-suite executives (CEO, VP, COO) to support strategic initiatives and business operations.
- Presented extracted data from a multitude of business areas to present to leadership on a monthly basis
Education
Bachelor's Degree - Hospitality Business Management
Washington State University
Pullman, WA12.2014
Highschool Diploma - GED
Gonzaga Preparatory School
Spokane, WA12.2010
Skills
- Project & Program Management
- Key Opinion Leader (KOL) Engagement
- Process Improvement & Optimization
- Data Analysis & Reporting
- Budget Management
- Relationships & Cross-Functional Collaboration
- Regulatory Compliance & Risk Management
- Event & Meeting Coordination
- Administrative & Operational Support
- Marketing & Brand Strategy
Timeline
Manager - VIP Relationships & Strategies
Slate Electric Flosser
08.2024 - Current
Business Analyst, Process Safety & Engineering
TC Energy
09.2020 - 01.2022
Business Analyst, Optimization and Strategy
TC Energy
09.2016 - 09.2020
Regional Asset Reliability Associate
TC Energy
12.2014 - 09.2016
Executive Assistant/ HR Assistant
Berg Companies
05.2014 - 12.2014
Bachelor's Degree - Hospitality Business Management
Washington State University
Highschool Diploma - GED
Gonzaga Preparatory School
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