Madeleine Nanez
Summary
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Crocs
05.2022 - Current
- Promoted teamwork and fostered a harmonious working climate
- Provided escorts of money and persons in money-handling positions
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions about sizing, accessories, and merchandise care
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve their needs
- Handled off-site runs for needed backstock of shoes and accessories
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Monitored customers for signs of security concerns and escalated issues to management.
Sales Associate
Hollister.Co
12.2021 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges, and refunds following store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Engaged in friendly conversation with customers to better uncover individual needs.
Brand Ambassador
American Eagle
07.2021 - 12.2021
- Maintained consistent work attendance and punctuality record
- Operated personal computer, wireless equipment, and all modern equipment
- Met and exceeded sales revenue, booking goals, and overall objectives
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation to develop brand loyalty.
Education
Bachelor of Arts - Medical Humanities
The University of Texas At San Antonio
San Antonio, TX05.2027
Bachelor of Arts - Medical Humanities
The University of Texas At San Antonio
San Antonio, TX06.2023
Skills
- Ability To Follow instructions
- Professional Manner
- Strong Organizational Skills
- Ability To Lift
- Product Sales
- Customer Service
- Money Handling
- Problem-Solving Skills
- POS System Operation
- Teamwork and Collaboration
Work Assignments
- Verbal And Written Communication
- Reliable Transportation
Certification
- Certified Clinical Medical Assistant, National Healthcareer Association - May 18, 2023 - May 18, 2024
Timeline
Sales Associate
Crocs
05.2022 - Current
Sales Associate
Hollister.Co
12.2021 - 07.2022
Brand Ambassador
American Eagle
07.2021 - 12.2021
Bachelor of Arts - Medical Humanities
The University of Texas At San Antonio
Bachelor of Arts - Medical Humanities
The University of Texas At San Antonio