Madeleine Nutsugah
Dumfries,VA
Summary
Compassionate caregiver offers 6 years of experience assisting others. Committed to delivering top-notch care, administering medication and maintaining safe environments. Knowledgeable of care documentation practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Home Care Aide
Bright Star Home Health
01.2022 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed rapport to create safe and trusting environment for care.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Scheduled and accompanied clients to medical appointments.
Concierge
Sunrise Assisted Living
06.2021 - 10.2022
- Offered friendly and efficient service to visitors, handled challenging situations with ease.
- Addressed visitors inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Greeted guests upon arrival and offered directions to loved ones accommodation.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Maintained full and current understanding of available plans, products and services.
- Verified patient insurance eligibility and entered patient information into system.
- Answered incoming calls, scheduled appointments and filed medical records.
Medication Aide
Sunrise Assisted Living
08.2020 - 10.2022
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Administered prescribed drugs to high-volume patient caseload.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Monitored medication storage area to maintain medication security and control.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Monitored patient responses to medication to report adverse reactions quickly.
Assisted Living Caregiver
Sunrise Assisted Living
04.2020 - 10.2022
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Maintained clean, safe, and well-organized patient environment.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
- Offered companionship and kindness to elderly patients.
- Cleaned living area, ran errands, managed laundry, and completed weekly grocery shopping.
Caregiver
Assured Home Health
03.2017 - 02.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
High School Diploma -
Corpus Christi High School
Tema, GH09.2016
Skills
- Progress Documentation
- Care Plan Management
- Client Documentation
- Housekeeping
- Behavioral Management
- Meal Preparation
- Patient Care
- Medication Administration
- Recording Vital Signs
- First Aid and Safety
- Medication Organization
- Light Housekeeping
- Patient Transport
- VA Driver's License
- ADL Support
Certification
- HHA - Home Health Aide
- First Aid/CPR Certified
- BLS Certified
- Medtech Certified
- Direct Care Certified
Timeline
Home Care Aide
Bright Star Home Health
01.2022 - Current
Concierge
Sunrise Assisted Living
06.2021 - 10.2022
Medication Aide
Sunrise Assisted Living
08.2020 - 10.2022
Assisted Living Caregiver
Sunrise Assisted Living
04.2020 - 10.2022
Caregiver
Assured Home Health
03.2017 - 02.2019
High School Diploma -
Corpus Christi High School