Madeleine Potvin
Colorado Springs,CO
Summary
Organized university student with hands-on experience in healthcare operations, administrative support, and data management. Excels in prioritizing tasks, maintaining confidentiality, and adhering to procedures in fast-paced settings. Research and problem-solving abilities contribute to effective support in compliance, records management, and investigative functions.
Overview
1
1
Certification
2
2
years of post-secondary education
10
10
years of professional experience
Work History
Rehab PT/OT Technician
CommonSpirit Health Monument
CO
06.2026 - Current
- Administered therapeutic modalities including hot and cold packs, electrical stimulation, ultrasound, paraffin baths, and traction to facilitate patient rehabilitation.
- Assisted therapists in implementing rehabilitation programs for diverse patient needs.
- Supported physical and occupational therapy staff in clinical operations, effectively managing multiple priorities in fast-paced outpatient setting.
- Prepare treatment areas and equipment, maintain an organized clinical environment, and follow established safety, sanitation, and operational procedures.
- Communicate professionally with patients and clinical staff, relay relevant information, and support efficient patient flow throughout the workday.
- Handle patient-related information with discretion and follow workplace requirements for confidentiality, accuracy, and professional conduct.
- Worked full-time schedule of 40 hours per week to support clinical operations.
Certified Personal Trainer
VASA Fitness
Colorado Springs, CO
10.2025 - 06.2026
- Coordinated client schedules and progress tracking, ensuring timely follow-up on individualized service needs.
- Conducted one-on-one training sessions to ensure proper exercise techniques.
- Communicated exercise and wellness information clearly to clients with different needs and experience levels.
- Provided nutritional guidance to enhance client wellness and performance.
- Educated clients on equipment usage for safe and effective workouts.
- Instructed clients on proper equipment usage to promote safety and maximize workout effectiveness.
- Managed client schedules, progress information, and individualized service needs while maintaining organized and timely follow-up.
- Maintained files detailing personal fitness regimens, records, and contracts in a newly-implemented system to keep client information current.
- Worked 30 hours per week to support client fitness goals.
Administrative Assistant / Laboratory Technician
Faulkner Engineering Services, Inc.
Tampa, FL
05.2016 - 08.2018
- Entered and maintained information in spreadsheets and digital systems with attention to data quality, accuracy, and recordkeeping.
- Performed construction materials testing and communicated laboratory results to the laboratory manager.
- Supported office and laboratory operations by organizing information, completing assigned testing tasks, and maintaining accurate records.
- Worked full-time during summer months, and contributed to project goals.
- Assisted in preparing and organizing project documentation and reports.
- Maintained office supplies inventory, ensuring availability for daily operations.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Prepared samples for analysis using various laboratory techniques and tools.
- Documented test results in compliance with regulatory standards and internal guidelines.
Education
Bachelor of Science - Kinesiology, Criminal Justice
University of North Dakota
Grand Forks, ND 08.2024 - 09.2026
A-Levels - Philosophy, Sociology, and Psychology
D'Overbroeck's College
Oxford, EnglandSkills
- Therapeutic modalities
- Treatment implementation
- Client/Patient Support
- Administrative Support
- Scheduling
- Document management
- Records & Data Accuracy
- Laboratory Support
- Problem solving
- Organizational skills
- Confidentiality compliance
- Communication skills
Certification
- NASM Certified Personal Trainer
- NASM Sports Nutrition Coach
- BLS Certification
- CPR/AED
- American Sign Language (ASL)
Timeline
Rehab PT/OT Technician
CommonSpirit Health Monument
06.2026 - Current
Certified Personal Trainer
VASA Fitness
10.2025 - 06.2026
Bachelor of Science - Kinesiology, Criminal Justice
University of North Dakota
08.2024 - 09.2026
Administrative Assistant / Laboratory Technician
Faulkner Engineering Services, Inc.
05.2016 - 08.2018
A-Levels - Philosophy, Sociology, and Psychology
D'Overbroeck's College