Madeleine Salgado Diaz
Houston Museum of Natural Science
Houston
2
Languages
1
Certification
4
years of professional experience
Results-driven professional experienced in managing service operations and enhancing team collaboration. Achieved operational efficiency through strong organizational and active listening skills while fostering a customer-oriented environment. Focused on contributing to team success and committed to continuous learning and growth.
Work History
Font Line Restaurant
- Collaborated with team members to efficiently manage high-volume service during peak hours.
- Processed orders accurately using point-of-sale systems, ensuring timely delivery to customers.
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Streamlined communication between front-of-house and back-of-house teams for smoother operations during busy shifts.
- Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Front Line Crew Member
2 Years 5 Months- Provided exceptional customer service in exhibit areas, enhancing visitor experiences and engagement.
- Assisted with daily operations, including ticket sales and guest inquiries, to streamline museum processes.
- Collaborated with team members to facilitate educational programs, fostering a positive learning environment for visitors.
- Maintained cleanliness and organization of public spaces, ensuring compliance with health and safety standards.
- Managed inventory levels to minimize waste while ensuring adequate supplies for daily operations.
- Handled high-pressure situations gracefully, maintaining composure during busy periods or challenging circumstances
- Operated cash register accurately, maintaining proper handling of financial transactions.
Intern
2 Months- Collaborated with nursing staff to ensure high-quality patient care.
- Organized activities and events to enhance resident engagement and well-being.
- Maintained accurate records of resident interactions and service delivery.
- Assisted in daily operations of resident care and support services.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Volunteer
- Fostered sense of community, organizing neighborhood gatherings.
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Family Babysitter
2 Months- Supervised daily activities and routines for the children, ensuring safety and engagement.
- Supervised daily activities and routines for multiple children, ensuring safety and engagement.
- Assisted with homework assignments, fostering a supportive learning environment.
- Communicated effectively with parents regarding children's progress and any concerns.
Volunteer
- Educated potential adopters on animal care practices and the responsibilities of pet ownership.
- Assisted with special events and programs.
- Provided care and socialization for animals, ensuring their well-being during adoption events.
- Collaborated with team members to maintain cleanliness and organization of shelter facilities.
Education
High School Diploma
- Completed AP course in United States History
- Completed AP course in Statistics
- Completed AP course in Biology
- Completed AP course in Pre-Cal
- Awarded National Healthcareer Association Certificate
- Extracurricular Activities: Softball, Pickleball, Girls Scouts, International Fest
- DeBakey Dance Club Member
- DeBakey Interact Club Member
- Red Cross Association Club Member
- DeBakey Organization of Latin America Club Member
- Vipers Against Hunger Club Member
- DeBakey Middle Eastern and North African Club Member
- Hispanic Honor Society Member
- Elected to Secretary for DeBakey Dance Club in 2025
Skills
Positive demeanor
Teamwork and collaboration
Problem-solving
Organizational skills
Point-of-sale systems
Flexibility and adaptability
Active listening
Restaurant software proficiency
Positive attitude
Certification
Certified Clinical Medical Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Font Line Restaurant
Aladdin Mediterranean Restaurant
08.2026 - CurrentRead More
Intern
Garden Terrace At Houston
12.2025 - 02.2026Read More
Volunteer
Hermann Park Conservancy
01.2025 - 01.2025Read More
Front Line Crew Member
Houston Museum of Natural Science
03.2024 - CurrentRead More
Family Babysitter
Family Practice
06.2023 - 08.2023Read More
Volunteer
Petco
09.2022 - 09.2022Read More
Michael E. DeBakey High School For Health Professions
High School Diploma
Read More