Madeleine Sargent
Kennesaw,GA
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
4
4
years of professional experience
Work History
Project Manager
Corona solar group
Canton, Georgia
09.2020 - Current
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Advised other departments on best practices related to managing large-scale projects.
- Facilitated resolution of conflicts between team members when necessary.
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Led meetings with internal team members, consultants and contractors.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Conducted periodic inspections of job sites for quality and progress.
- Created team objectives and roles with specific goals outlined for each individual.
- Prepared cost estimates for projects of varying sizes.
Retail Business Consultant
AT&T
Canton , GA
12.2022 - 08.2024
- Conducted in-depth analysis of retail operations to identify areas for improvement and cost savings.
- Developed strategies to increase sales, customer satisfaction and loyalty, while reducing operational costs.
- Provided executive coaching to senior leaders on best practices in retail business management.
- Implemented new systems and procedures to enhance the customer experience.
- Advised clients on digital transformation initiatives, including the design of a customer-centric online platform.
- Analyzed financial data to recommend pricing strategies that would optimize profits.
- Assessed existing technology infrastructure and recommended solutions for improved performance.
- Audited inventory levels and identified opportunities for optimization through advanced analytics.
- Monitored industry trends and benchmarked against competitors' activities to stay ahead of the competition.
- Designed point-of-sale solutions tailored specifically to each client's needs.
- Reviewed existing policies and procedures; made recommendations for improvements when necessary.
- Evaluated the effectiveness of promotional campaigns by analyzing results against established goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Assistant Manager
Palm beach tan
Dunwoody, Georgia
10.2021 - 11.2022
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
- Created reports on sales trends, inventory levels, and financial data.
- Implemented new procedures or systems to improve efficiency within the organization.
- Facilitated interdepartmental communication by attending meetings or providing updates.
- Supervised daily operations including scheduling shifts, assigning duties.
- Served as a liaison between staff members and senior management personnel.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Education
High School Diploma -
Cherokee High School
Canton, GA05-2020
Skills
- Logistics Management
- Feasibility analysis
- Project Management
- Inventory Control
- Document Management
- Systems implementation
- Work flow planning
- Schedule Management
- Resource Allocation
- Technical Support
- Project development
- Cost Control
- Compliance Monitoring
- Strategic Planning
- Workforce training
- Risk Management
- Client Relations
Timeline
Retail Business Consultant
AT&T
12.2022 - 08.2024
Assistant Manager
Palm beach tan
10.2021 - 11.2022
Project Manager
Corona solar group
09.2020 - Current
High School Diploma -
Cherokee High School