MADELEINE VAN BEEK
Fresno,CA
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
Work History
Dance Instructor
Exeter City Dance
08.2018 - 06.2022
- Developed and implemented dance classes for students of all ages, levels and abilities
- Organized and monitored rehearsals to ensure the quality of performances
- Communicated regularly with parents regarding student progress and any issues that arise during class time
- Created a safe environment where students can learn without fear of criticism or judgment
- Collaborated in team-based environment to uphold instruction quality and continuity of service to clients
- Maintained effective working relationships with staff members, students and parents
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Planned routines for recitals and performances.
Server
Hometown Emporium
01.2020 - 08.2021
- Greeted guests and provided menus
- Provided excellent customer service to ensure satisfaction
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Took orders from customers accurately and in a timely manner
- Delivered food orders promptly and courteously
- Monitored dining room for cleanliness and proper set-up at all times
- Responded efficiently to guest inquiries and complaints in a professional manner
- Accurately recorded orders on cash register and point-of-sale system
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Arts - History
Fresno State University
Fresno, CA05-2026
Skills
- Positive reinforcement
- Organization
- Customer service
- Exceptional customer service
- Strong work ethic
- Guest engagement
- Team collaboration
Timeline
Server
Hometown Emporium
01.2020 - 08.2021
Dance Instructor
Exeter City Dance
08.2018 - 06.2022
Bachelor of Arts - History
Fresno State University
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