Madeleine Waldow
Norfolk,VA
Summary
Recent graduate with a solid foundation in electronics and practical experience gained through academic and DIY projects. Possesses strong analytical, communication, and teamwork skills, adapting quickly to new environments, solving problems, and managing time efficiently. Demonstrates leadership abilities by effectively guiding and mentoring coworkers and students, resulting in the achievement of strategic objectives. Utilizes excellent communication and interpersonal skills to build relationships and motivate team members or students towards success. Committed to continuous improvement and driving innovation to optimize outcomes. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and a strong commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Food Service Cashier
Aramark
07.2017 - Current
- Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
- Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
- Improved overall efficiency by assisting in the training of new hires on cashiering processes, policies, and best practices.
- Resolved customer complaints promptly, demonstrating empathy and professionalism while finding appropriate solutions.
- Ensured prompt attention to customer needs through attentive listening skills while communicating their requests clearly to kitchen staff.
- Contributed to increased sales by upselling menu items whenever appropriate based on customer preferences.
- Utilized product knowledge of foods and beverages to make suggestions to create superior food and beverage experiences for customers.
- Exhibited strong communication skills when interacting with both customers and colleagues to foster a positive work environment.
Education
Associate in Applied Science (A.A.S.) - Electronics Technology
Tidewater Community College
Virginia Beach, VA05.2024
Skills
- Soldering and wiring
- Analog and Digital Electronics
- Troubleshooting and Diagnosis
- Test equipment operation
- CAD software
- Electronic circuit design
- Microcontroller Programming
- Blueprint and schematic reading
- Problem Solving
- Attention to Detail
- Teamwork and Collaboration
- Customer service
Personal Information
Citizenship: U.S. Citizen
Timeline
Food Service Cashier
Aramark
07.2017 - Current
Associate in Applied Science (A.A.S.) - Electronics Technology
Tidewater Community College
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