Hi, I’m
Madelen Sobrino
New York,NY
Summary
I am seeking a challenging position as a Sales Representative where my experience in customer service and sales can be utilized to exceed company goals. With a proven track record of success in generating revenue, building relationships, and providing excellent customer service, I am confident in my ability to contribute to the growth and success of your team.
Overview
2
years of professional experience
1
Certification
Work History
My Golden Jewelry
Sales Representative
03.2022 - 08.2023
Job overview
- Achieved 150% of sales target by developing and implementing effective sales strategies
- Collaborated with marketing team to create compelling sales materials resulting in a 40% increase in lead generation
- Maintained and expanded customer base by providing excellent customer service and building strong relationships
- Conducted market research to identify new opportunities and successfully introduced a new product line, increasing company revenue by 25%
- Thanks to my experience and strong sales skills, I successfully trained new team members, imparting my knowledge and techniques to help them in their roles and also empowering them to become confident and effective sales professionals.
Manchego Restaurant
Waitress
12.2021 - 04.2022
Job overview
- Demonstrated exceptional customer service by greeting and accommodating guests to ensure a positive dining experience
- Provided attentive and efficient service by taking and delivering accurate food orders in a timely manner
- Contributed to the success of the restaurant by maintaining a clean and organized dining area and assisting with opening and closing duties
- Increased sales and customer satisfaction by upselling specials and suggesting additional menu items.
DCI Printing & Graphic Solutions
Print Shop Operator
11.2021 - 02.2022
Job overview
- Operated and maintained printing equipment, including digital and offset presses, resulting in consistent output quality and timely delivery of projects
- Managed print production schedules, communicated with customers to ensure project specifications were met, and provided cost estimates to sales team, resulting in increased customer satisfaction and repeat business
- Collaborated with graphic designers and pre-press team to troubleshoot files, make necessary adjustments, and ensure final output met customer expectations, resulting in reduced production time and waste
- Trained new team members on printing processes, safety procedures, and equipment operation, resulting in increased productivity and reduced errors.
Education
University Raul Gonzalez SanchezHavana, Cuba
from Dentistry
Skills
- Upselling Techniques
- Negotiation Tactics
- Staff Training
- Online Chat
- Interpersonal Communication Skills
- Technological Knowledge
- Inside and Outside Sales
- Prospecting and Cold Calling
- Problem-Solving Strengths
- Promotional Campaigns
- Post-Sales Support
- Maintaining Customer Database
- Client Development and Retention
- Product Management and Pricing
- Persuasive Negotiations
Certification
PTCB Certification
Languages
Spanish
English
Timeline
Sales Representative
My Golden Jewelry
03.2022 - 08.2023
Waitress
Manchego Restaurant
12.2021 - 04.2022
Print Shop Operator
DCI Printing & Graphic Solutions
11.2021 - 02.2022
University Raul Gonzalez Sanchez
from Dentistry