Madelene Eaton-Nelson
Marietta,Georgia
Summary
Highly motivated professional student with a strong work ethic, seeking a career in geospatial sciences. Aiming to contribute combined knowledge and skills to enhance business performances in this field. Capable of working effectively both independently and as part of a team, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency, aiming to meet company needs and increase service value. Excellent communication, interpersonal, and organizational skills, well-equipped to complete tasks at hand.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Publix
05.2021 - Current
- Maintained high standards of customer service during high-volume, fast-paced operations
- Built positive relationships with customers by providing friendly and helpful service
- Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register
- Received payment by cash, check, credit cards, vouchers or automatic debits
- Demonstrated excellent customer service skills while processing payments, helping customers find items and answering questions
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
Private Nanny
Carmen Albright
01.2023 - 07.2024
- Built trust through open communication with both children and their parents.
- Exhibited patience and understanding when dealing with difficult behaviors from children or clients.
- Organized time for different activities to take place, which allowed for maximum day usage.
- Showed excellent organizational abilities when planning activities, preparing meals, and maintaining the house.
- Developed strong communication skills by interacting with parents and developing relationships with families.
- Utilized problem-solving skills to manage challenging situations that arose while caring for children.
- Developed relationships with the children to foster trust and respect.
Waitress
Stockyard Burgers and Bones
07.2018 - 05.2021
- Was able to communicate well with not only customers but team members as well, maintaining balance in the restaurant
- Managed multiple tasks simultaneously while maintaining high quality standards of service
- Monitored and ascertained customer dining needs, and assisted customers with menu selections and answered questions regarding their selection
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Education
Bachelor of Science (B.S.) in Geospatial Science - Geospatial Science
Kennesaw State University
05.2025
Skills
- ArcGIS Knowledge
- ArcGIS Mapping
- ArcGis (GIS Software)
- Communication Skills
- Time Management
- Sales Expertise
- Guest Inquiries
- Situational Awareness
- Decisive Actions
- Problem Solving
- Hard Working
- Event and Activity Planning
- Team Building
- Handling Transactions
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“The application of GIS is limited only by the imagination of those who use it”
Jack Dangermond
Work Preference
Work Type
InternshipLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementFlexible work hoursPersonal development programsLanguages
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Korean
Elementary (A2)
Software
ArcGIS pro
ArcGIS Online
Interests
Environmental issues
Wildlife Protection
Habitat Protection
Climate Change
Renewable energy sources
Timeline
Private Nanny
Carmen Albright
01.2023 - 07.2024
Customer Service Cashier
Publix
05.2021 - Current
Waitress
Stockyard Burgers and Bones
07.2018 - 05.2021
Bachelor of Science (B.S.) in Geospatial Science - Geospatial Science
Kennesaw State University