Front Desk Receptionist Tenet Healthcare Corporation
Turlock, California
Greeted patients and visitors, creating a welcoming environment at the healthcare facility.
Managed incoming calls, directing inquiries to appropriate departments efficiently.
Scheduled appointments using electronic health record systems for patient convenience.
Maintained patient confidentiality while handling sensitive information in compliance with regulations.
Assisted patients with check-in and check-out processes to ensure smooth operations.
Coordinated communication between medical staff and patients to streamline services.
Processed insurance information accurately to facilitate billing procedures promptly.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Handled payment processing and provided customers with receipts and proper bills and change.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Provided administrative support such as filing documents, photocopying and scanning materials.
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