Madelin Bernal

Skillful at juggling multiple tasks, I excel in teamwork and customer service, as demonstrated in my current role at Target. My proactive approach and positive attitude have significantly enhanced customer satisfaction.

Skilled in time management and effective communication, I consistently deliver high-quality results, meeting tight deadlines and exceeding expectations.

Motivated student with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting.

• Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
• Directed and supervised team of 15 employees in daily operations.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction.
• Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
• Monitored employee productivity levels on a regular basis to identify areas of improvement.

• Provided one-on-one support to ensure successful completion of training objectives.
• Assisted in training new servers.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Prepared drinks according to standard recipes.
• Took orders from customers accurately and in a timely manner.
• Checked food before serving it to customers.