Madelin Ferguson
Indio,CA
Summary
Licensed Real Estate Broker with over 15 years of on-site sales experience in new construction homes and resales. Country Club experience in member relations & membership sales.
Overview
15
15
years of professional experience
Work History
On-Site Real Estate Sales
Sunrise Company
10.2018 - 12.2024
- Company Overview: a developer of golf course communities in the Western US.
- Real Estate Sales Team Member for Sunrise Company.
- Contributed to the sale of over 350 homes totaling over $525,000,000 dollars.
- Negotiated contracts for homesites, floorplans and resales.
- Worked closely with buyers, subcontractors, designers, loan officers, appraisers and escrow officers with a goal of providing excellent customer service and a smooth buyer experience.
- Ensured compliance with real estate industry best practices and standards, contributing to a strong reputation for quality and reliability among clients.
On-Site Real Estate Sales
Drummond Company
06.2017 - 10.2018
- Sales Office Manager & Sales Associate for Drummond Company, a developer of high end semi-custom homes in a golf course community.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Transaction Coordinator
Drummond Company
06.2012 - 05.2017
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
- Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
- Expedited closing times through proactive communication with agents, clients, and third-party vendors.
- Reduced errors in transactions by meticulously reviewing all documents for accuracy and compliance.
- Conducted consistent follow-ups with clients to address any concerns or questions related to their transactions promptly.
- Improved accuracy in financial processing by closely coordinating with escrow companies, ensuring all fees are accurately accounted for.
Administrative Assistant
Andalusia Country Club/Rancho La Quinta Country Club
10.2009 - 05.2012
- Administrative Assistant to the General Manager of both clubs
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Master of International Business -
Thunderbird School of Global Management
Bachelor of Arts - Spanish & French
University of The Pacific
Skills
- Experience in MLS, Zipforms, DocuSign & Word
Licensedetails
California Broker License, 00979315
Timeline
On-Site Real Estate Sales
Sunrise Company
10.2018 - 12.2024
On-Site Real Estate Sales
Drummond Company
06.2017 - 10.2018
Transaction Coordinator
Drummond Company
06.2012 - 05.2017
Administrative Assistant
Andalusia Country Club/Rancho La Quinta Country Club
10.2009 - 05.2012
Master of International Business -
Thunderbird School of Global Management
Bachelor of Arts - Spanish & French
University of The Pacific
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