Madelin Mitchell
Ogden,UT
Overview
4
4
years of professional experience
Work History
Server
Ruby River Steakhouse
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Private Nanny
Care.com Inc
01.2023 - Current
- Provided supervision and guidance to ensure safety of children in all situations
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children
- Assisted with homework, tutoring and school projects as needed
- Prepared meals according to dietary needs of the family's children
- Took children on outings such as parks, library visits, sports events or educational trips
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary
- Transported the children safely to appointments, social engagements or recreational activities.
Server
Outback Steakhouse
01.2022 - 01.2024
- Provided excellent customer service to ensure satisfaction
- Assisted in training new servers
- Responded efficiently to guest inquiries and complaints in a professional manner
- Accurately recorded orders on cash register and point-of-sale system
- Provided exceptional service to high volume of daily customers
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Hiking Guide
Red Mountain Resort
01.2021 - 08.2022
- Assisted in leading hikes for groups of up to 20 people, ensuring their safety and providing instruction on proper hiking techniques
- Maintained a high level of physical fitness to keep up with the group during long hikes
- Managed emergency situations requiring quick decision making skills in order to ensure everyone's safety
- Encouraged positive morale among members of the group by engaging in conversations and sharing stories from past experiences
- Led educational activities such as plant identification or wildlife tracking lessons during breaks along the trail
- Served as a role model by displaying responsible behavior while out on the trail at all times
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
E-Commerce Executive Assistant
Soothing Co
05.2021 - 09.2021
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Set up product shots and selected props, styling, and lighting.
- Increased keyword rankings through diligent research and optimizing on-page elements.
- Boosted website traffic by implementing SEO strategies and creating engaging content.
- Coordinated with developers throughout the entire product lifecycle, ensuring alignment between design vision and technical specifications.
- Collaborated with cross-functional teams to launch new products, ensuring high-quality listings and timely promotions.
Education
Associate of Applied Science -
Dixie State University
Saint George, UT12.2021
Skills
- Schedule Management
- Social Integration
- Activities Planning
- Guest Engagement
- Quality Control
- Strong Work Ethic
- Group Leadership
Timeline
Server
Ruby River Steakhouse
06.2024 - Current
Private Nanny
Care.com Inc
01.2023 - Current
Server
Outback Steakhouse
01.2022 - 01.2024
E-Commerce Executive Assistant
Soothing Co
05.2021 - 09.2021
Hiking Guide
Red Mountain Resort
01.2021 - 08.2022
Associate of Applied Science -
Dixie State University