Madelin Mitchell
Ogden,UT
Overview
4
4
years of professional experience
Work History
Server
Ruby River Steakhouse
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Private Nanny
Care.com Inc
01.2023 - Current
- Provided supervision and guidance to ensure safety of children in all situations
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children
- Assisted with homework, tutoring and school projects as needed
- Prepared meals according to dietary needs of the family's children
- Took children on outings such as parks, library visits, sports events or educational trips
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary
- Transported the children safely to appointments, social engagements or recreational activities.
Server
Outback Steakhouse
01.2022 - 01.2024
- Provided excellent customer service to ensure satisfaction
- Assisted in training new servers
- Responded efficiently to guest inquiries and complaints in a professional manner
- Accurately recorded orders on cash register and point-of-sale system
- Provided exceptional service to high volume of daily customers
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Hiking Guide
Red Mountain Resort
01.2021 - 08.2022
- Assisted in leading hikes for groups of up to 20 people, ensuring their safety and providing instruction on proper hiking techniques
- Maintained a high level of physical fitness to keep up with the group during long hikes
- Managed emergency situations requiring quick decision making skills in order to ensure everyone's safety
- Encouraged positive morale among members of the group by engaging in conversations and sharing stories from past experiences
- Led educational activities such as plant identification or wildlife tracking lessons during breaks along the trail
- Served as a role model by displaying responsible behavior while out on the trail at all times
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
E-Commerce Executive Assistant
Soothing Co
05.2021 - 09.2021
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Set up product shots and selected props, styling, and lighting.
- Increased keyword rankings through diligent research and optimizing on-page elements.
- Boosted website traffic by implementing SEO strategies and creating engaging content.
- Coordinated with developers throughout the entire product lifecycle, ensuring alignment between design vision and technical specifications.
- Collaborated with cross-functional teams to launch new products, ensuring high-quality listings and timely promotions.
Education
Associate of Applied Science -
Dixie State University
Saint George, UT12.2021
Skills
- Schedule Management
- Social Integration
- Activities Planning
- Guest Engagement
- Quality Control
- Strong Work Ethic
- Group Leadership
Timeline
Server
Ruby River Steakhouse
06.2024 - Current
Private Nanny
Care.com Inc
01.2023 - Current
Server
Outback Steakhouse
01.2022 - 01.2024
E-Commerce Executive Assistant
Soothing Co
05.2021 - 09.2021
Hiking Guide
Red Mountain Resort
01.2021 - 08.2022
Associate of Applied Science -
Dixie State University
Similar Profiles
Emma ShumanEmma Shuman
Restaurant Waitress at Ruby River Steakhouse / Jason HargetRestaurant Waitress at Ruby River Steakhouse / Jason Harget
Sarah HanleySarah Hanley
Banquet Captain at Ruby River HotelBanquet Captain at Ruby River Hotel
Emily BogardEmily Bogard
Bartender at Stoney River Steakhouse and GrillBartender at Stoney River Steakhouse and Grill