Overview
Work History
Education
Skills
Timeline
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Madelin Mitchell

Ogden,UT

Overview

4
4
years of professional experience

Work History

Server

Ruby River Steakhouse
06.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Private Nanny

Care.com Inc
01.2023 - Current
  • Provided supervision and guidance to ensure safety of children in all situations
  • Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children
  • Assisted with homework, tutoring and school projects as needed
  • Prepared meals according to dietary needs of the family's children
  • Took children on outings such as parks, library visits, sports events or educational trips
  • Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary
  • Transported the children safely to appointments, social engagements or recreational activities.

Server

Outback Steakhouse
01.2022 - 01.2024
  • Provided excellent customer service to ensure satisfaction
  • Assisted in training new servers
  • Responded efficiently to guest inquiries and complaints in a professional manner
  • Accurately recorded orders on cash register and point-of-sale system
  • Provided exceptional service to high volume of daily customers
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Hiking Guide

Red Mountain Resort
01.2021 - 08.2022
  • Assisted in leading hikes for groups of up to 20 people, ensuring their safety and providing instruction on proper hiking techniques
  • Maintained a high level of physical fitness to keep up with the group during long hikes
  • Managed emergency situations requiring quick decision making skills in order to ensure everyone's safety
  • Encouraged positive morale among members of the group by engaging in conversations and sharing stories from past experiences
  • Led educational activities such as plant identification or wildlife tracking lessons during breaks along the trail
  • Served as a role model by displaying responsible behavior while out on the trail at all times
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.

E-Commerce Executive Assistant

Soothing Co
05.2021 - 09.2021
  • Responded to customer requests for products, services, and company information.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Set up product shots and selected props, styling, and lighting.
  • Increased keyword rankings through diligent research and optimizing on-page elements.
  • Boosted website traffic by implementing SEO strategies and creating engaging content.
  • Coordinated with developers throughout the entire product lifecycle, ensuring alignment between design vision and technical specifications.
  • Collaborated with cross-functional teams to launch new products, ensuring high-quality listings and timely promotions.

Education

Associate of Applied Science -

Dixie State University
Saint George, UT
12.2021

Skills

  • Schedule Management
  • Social Integration
  • Activities Planning
  • Guest Engagement
  • Quality Control
  • Strong Work Ethic
  • Group Leadership

Timeline

Server

Ruby River Steakhouse
06.2024 - Current

Private Nanny

Care.com Inc
01.2023 - Current

Server

Outback Steakhouse
01.2022 - 01.2024

E-Commerce Executive Assistant

Soothing Co
05.2021 - 09.2021

Hiking Guide

Red Mountain Resort
01.2021 - 08.2022

Associate of Applied Science -

Dixie State University

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Madelin Mitchell