Summary
Overview
Work History
Education
Skills
Timeline
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Madelin Noe

Plano,TX

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

4
4
years of professional experience

Work History

Host/Food Runner

Roma Italian Bistro
Lufkin, TX
01.2022 - 09.2022
  • Greeted guests warmly and ensured a welcoming atmosphere.
  • Managed reservations and organized seating arrangements efficiently.
  • Handled guest inquiries and resolved issues promptly and courteously.
  • Maintained cleanliness of the host stand and dining area.
  • Collaborated with team members to ensure smooth service flow.
  • Trained new hosts on procedures and customer service standards.
  • Managed incoming calls during busy shifts.
  • Processed payments from customers using a POS system.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Performed light administrative duties such as filing documents and taking messages.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Developed long-term relationships with customers to increase opportunities for repeat business.

Bartender

Roma Italian Bistro
Lufkin, Texas
09.2022 - 05.2023
  • Prepared and served a variety of cocktails and beverages to patrons.
  • Maintained cleanliness and organization of the bar area at all times.
  • Assisted customers with drink selections and provided excellent service.
  • Collaborated with kitchen staff to ensure timely delivery of food and drinks.
  • Managed inventory by tracking supplies and restocking as needed.
  • Provided training and guidance to new bartenders on best practices.
  • Ensured compliance with health and safety regulations during service.
  • Developed positive relationships with regular customers for improved service experience.
  • Performed opening and closing duties including restocking supplies.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Resolved customer complaints in a professional manner.

Inside Sales Representative

PMG
Richardson, Texas
11.2023 - 02.2025
  • Provided detailed product information, pricing, and availability to customers.
  • Followed up on pending orders and inquiries promptly.
  • Cultivated strong customer relationships to drive revenue growth.
  • Maintained accurate records of interactions, orders, and account updates.
  • Utilized CRM software for tracking sales progress and team communication.
  • Managed multiple sales projects efficiently, meeting all deadlines.
  • Documented project progress and created reports for senior management review.
  • Managed multiple projects with competing deadlines simultaneously.
  • Led project planning meetings to define project scope and deliverables.
  • Organized resources and materials needed for successful project execution.

Bar Manager

Roma Italian Bistro
Plano, TX
04.2025 - Current
  • Provided excellent customer service by anticipating guests' needs, responding promptly to requests, greeting each guest warmly upon arrival.
  • Ensured compliance with health department regulations regarding food safety standards, storage procedures and sanitation practices.
  • Enforced rules governing alcohol consumption responsibly among patrons.
  • Developed and implemented new drink recipes to keep the menu fresh and interesting for customers.
  • Conducted weekly inventory, placed orders for liquor and beer, and tracked stock levels to ensure adequate supply.
  • Resolved customer complaints or concerns in a timely manner while maintaining composure under pressure.
  • Recommended food and drinks to patrons based on preference, pairings, and special promotions.
  • Restocked beer and liquor regularly and after special events.

Education

High School Diploma -

Lufkin High School
Lufkin, TX
05-2023

Skills

  • Customer relationship management
  • Sales coordination
  • Revenue growth strategies
  • Employee training
  • Effective communication
  • Problem resolution
  • Time management
  • Data entry accuracy
  • Team collaboration
  • Consultative sales strategies
  • Analytical thinking
  • Upselling and cross-selling
  • Pipeline development
  • Prospect cultivation

Timeline

Bar Manager

Roma Italian Bistro
04.2025 - Current

Inside Sales Representative

PMG
11.2023 - 02.2025

Bartender

Roma Italian Bistro
09.2022 - 05.2023

Host/Food Runner

Roma Italian Bistro
01.2022 - 09.2022

High School Diploma -

Lufkin High School