Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
New York Cancer And Blood Specialists
06.2022 - Current
Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Developed and updated spreadsheets and databases to track, analyze, and report on patient's appointment.
Collaborated with healthcare professionals to maintain high-quality care across departments.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
Verified insurance coverage to prepare for upcoming patient appointments.
Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Medical Assistant
Sun River Health
11.2021 - 03.2022
Performed medical records management, including filing, organizing and scanning documents.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Verified patient insurance coverage and collected required co-payments.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Front Desk Medical Receptionist
Mark Medical Care
07.2020 - 12.2020
Coordinated patient scheduling, check-in, check-out and payments for billing.
Adhered to strict HIPAA guidelines to protect patient privacy.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Organized paperwork such as charts and reports for office and patient needs.
Education
Medical Assistant Certificate - Medical Assistant
Hunter Business School
Medford, NY
03.2025
High School Diploma -
Arts & Business High School
Queens, NY
06.2018
Skills
Indirect Patient Care
Patient Scheduling
Data Entry
Payment Collection
HIPAA Compliance
Medical Terminology
Medical Office Administration
Fluent in spanish
Patient Relations
Accomplishments
Recognized for outstanding dedication to patient care.
Used Microsoft Excel to develop inventory tracking spreadsheets.