Madelina Rickman

Shift Supervisor

• Excellent communication and interpersonal skills
• Leadership skills like decision-making, motivation and goal-setting
• Staffing, planning, and people management
• Managing performance and profitability
• Providing customer service and managing complaints
• Overseeing operations when the manager is absent
• Train and coach new employees
• Foster and maintain a positive work environment
• Resolve conflicts between workers

Waitress/Cook

• Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
• Stocked service areas with clean plates, bowls, cups, and other items as needed.
• Assisted in preparing salads and desserts when requested by chefs or supervisors.
• Organized trays with cutlery prior to serving meals to customers.
• Greeted customers and provided menus.
• Took orders for food and drinks and delivered them to guests.
• Provided accurate change for cash transactions using a cash register system.
• Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
• Adhered to food safety standards when storing and preparing foods.
• Checked quality of ingredients before use in order to ensure freshness.
• Supervised and trained kitchen staff on proper preparation techniques.
• Ensured that all food was cooked at the correct temperature and stored correctly.
• Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.

• Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
• Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
• Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
• Stocked service areas with clean plates, bowls, cups, and other items as needed.
• Removed garbage and trash to designated disposal areas in accordance with health regulations.
• Swept and mopped floors in the kitchen area at regular intervals throughout shift.
• Organized trays with cutlery prior to serving meals to customers.
• Sanitized surfaces after each use following standard sanitation practices.

• Assisted customers with product selection, pricing and availability.
• Provided cash register operations and handled customer payments.
• Stocked shelves with merchandise and maintained inventory levels.
• Ensured the cleanliness and tidiness of the store.
• Operated scanning equipment for price checks and stock replenishment.
• Processed returns and exchanges according to company policy.
• Assisted with loading and unloading deliveries from vendors.
• Unloaded and moved merchandise to maintain aisles and set up product displays.

• Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
• Cleaned and sanitized work areas and equipment to ensure food safety standards.
• Stocked kitchen with necessary supplies, including food items and utensils.
• Checked freshness of food and ingredients prior to use.
• Communicated effectively with fellow staff members regarding meal preparations.
• Organized and labeled stock of ingredients to maintain needed inventory levels.