Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeline Aguilar

St. Charles,IL

Summary

Results-driven Account Executive with 2 years of experience in the sports industry, specializing in relationship-based selling, ticket sales revenue growth, and strategic event planning. Proven success in identifying customer needs, developing tailored marketing and event solutions. Passionate about contributing to marketing initiatives and creating customer engagement projects that drive brand growth and community impact.

Overview

4
4
years of professional experience

Work History

Account Executive

CHICAGO STARS FC
Chicago, IL
06.2024 - 05.2025
  • Spearheaded “UIC Night with the Chicago Stars,” a ticketing promotion that generated $10,000.
  • Promoted within 6 months for outstanding sales performance.
  • Conducted multi-touchpoints to ensure consistent engagement and pipeline development.
  • Exceeded ticketing targets in Q3, selling VIP experiences, season tickets, and group tickets by 25%.
  • Trained new team members and arranged interns' weekly schedule.
  • Translated club website, marketing materials, signage, and liability forms to Spanish.

Ticketing Sales Representative

CHICAGO STARS FC
11.2023 - 06.2024
  • Maximized Q1 and Q2 profits by 30% in season tickets and group sales.
  • Acted as a brand ambassador at partnership activations and community events.
  • Launched CRM strategies to schedule meetings, track email engagement, and email campaigns.
  • KPI-driven cold calling, making 50-70 calls daily, and personalizing emails.
  • Converted inbound and outbound leads through CRM into assigned sales pipelines.

Customer Service Representative

BYRAM HEALTHCARE
Downers Grove, IL
02.2021 - 10.2022
  • Handled 30–40 inbound calls daily and placed ostomy, diabetic, and incontinence orders.
  • Success in promoting new products and upselling 90-day supply orders to reach $33,000,000 in Q4.
  • Attended educational presentations to teach patients about ostomy supplies.

Education

Bachelor of Arts - Marketing and Applied Ethics

St. Ambrose University
Davenport, IA
05.2020

Skills

Spanish (fluent)

Canva

Pipeline management

Customer relationship management (CRM)

Client relationship building

Account management

Timeline

Account Executive

CHICAGO STARS FC
06.2024 - 05.2025

Ticketing Sales Representative

CHICAGO STARS FC
11.2023 - 06.2024

Customer Service Representative

BYRAM HEALTHCARE
02.2021 - 10.2022

Bachelor of Arts - Marketing and Applied Ethics

St. Ambrose University
Madeline Aguilar