Madeline Alfandre
Provo,UT
Summary
Worked with kids for a year and a half at a different gym. Watched up to 25 kids with two other associates and became a role model and trusted adult for all of the kids. Assisted with check-in and check-out procedures for members and guests. Organized engaging activities for children, ensuring adherence to safety regulations while providing positive reinforcement to encourage appropriate behavior. Proven skills in conflict resolution and customer service, effectively addressing complaints from parents and ensuring a safe environment for children.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Secretary Intern
Urban Alfandre
Salt Lake City, UT
01.2025 - 05.2025
- Prepared correspondence, reports, memos, presentations and other materials as needed.
- Maintained an organized filing system of paper and electronic documents.
- Greeted visitors to the office in a professional manner.
- Provided administrative support to the office staff, including filing documents and managing phone calls.
- Reviewed incoming emails and responded accordingly or forwarded them to the appropriate personnel.
Xcel Kids Club Associate
Xcel
Salt Lake City, Utah
02.2024 - 05.2025
- Administered first aid treatment when necessary during emergencies within the facility.
- Assisted with check-in and check-out procedures for members and guests.
- Provided positive reinforcement to encourage appropriate behavior among children.
- Supervised children in the play area at all times to ensure safety regulations were followed.
- Assisted in resolving any complaints received from customers in a professional manner.
- Organized a variety of activities for kids such as arts and crafts, sports, games, movies.
- Provided quality customer service to children and parents.
Education
Exercise Science
Brigham Young University
Provo, UT 06.2025 - 06.2025
Olympus High School
Salt Lake City, UtahSkills
- First aid response
- Customer service
- Team collaboration
- Communication skills
- Child supervision
- Conflict resolution
- Child safety awareness
- Patience and empathy
- Parent communication
- Leadership qualities
Accomplishments
- Started my own reselling business
- Captain for my highschool varsity lacrosse team and won 1st in state
- High honor roll
- Service award for 100 hours of service
Affiliations
- Lacrosse
- Surfing
- Running
- Painting and drawing
- Collecting shells
- Reading
- Nannying and babysitting
- Going to the gym
- Meeting new people
References
References available upon request.
Timeline
Exercise Science
Brigham Young University
06.2025 - 06.2025
Secretary Intern
Urban Alfandre
01.2025 - 05.2025
Xcel Kids Club Associate
Xcel
02.2024 - 05.2025
Olympus High School