Madeline Bell
Oklahoma City,OK
Summary
Motivated University of Oklahoma Political Science graduate with 6+ years of experience in customer service and department supervision. Well-equipped in account management and financial advising. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
LEGAL ASSISTANT
FULMER SILL
11.2023 - Current
- Client outreach, scheduling consultations, and managing appointments
- Setting up new client case files, including compiling documents and setting up insurance claims
- Corresponding with insurance carriers and medical providers on behalf of clients
- Litigation support.
PERSONAL BANKER
UMB Bank
02.2023 - 11.2023
- Teller responsibilities, including but not limited to making customer deposits and withdrawals, and handling cash transactions
- Set meetings with HR representatives, managers, and owners to promote bank products and programs
- Managed over 100 client accounts, uncovering needs, and finding financial solutions
- Took credit card and loan applications, which included working with loan underwriters to gather necessary documentation
- NMLS certified
- Public notary.
Department manager
Mardel Christian and education
06.2016 - 02.2023
- Met with customers to offer assistance with selecting merchandise, finding accessories, and completing purchases
- Built and maintained a cooperative environment, trained peers as cashiers and stock managers
- Ordered store merchandise for three store departments, which contributes about $4,000 worth of sales weekly, or 20% of the store’s weekly sales
- Organized and completed weekly store relay projects quickly and efficiently
- Was promoted from cashier to stock manager in less than 12-months.
Education
Bachelor of arts in political science and history -
University of Oklahoma
05.2022
Skills
Stock Management
Critical Thinking
Reliable
Working Collaboratively
Strong Reading and Writing Skills
Attention to Detail
Customer Service
Litigation Support
Legal Document Preparation
Workload Management
Interpersonal Relations
Records Maintenance
Accomplishments
Excellence in Education- Presented by the South Oklahoma City Chamber of Commerce for GPA and leadership qualities- April 2022
Certification
- NMLS
- Public Notary
Timeline
LEGAL ASSISTANT
FULMER SILL
11.2023 - Current
PERSONAL BANKER
UMB Bank
02.2023 - 11.2023
Department manager
Mardel Christian and education
06.2016 - 02.2023
Bachelor of arts in political science and history -
University of Oklahoma