Madeline Berry
Gorham,ME
Summary
A motivated nursing student seeking medical and community employment to gain hands-on experience. Outgoing and friendly with a strong drive to succeed.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sterile Supply Technician
Maine Health
06.2023 - Current
- Enhanced communication between team members by participating in daily huddles and sharing pertinent information about work progress or changes in priorities.
- Provided thorough training to new Sterile Supply Technicians, fostering a high level of expertise within the team.
- Demonstrated commitment to patient care by consistently meeting or exceeding quality assurance benchmarks for sterile supply processing and handling.
Customer Service Representative
Maine Health
06.2022 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Brand Representative
Hollister
07.2019 - 01.2022
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
Education
Bachelor of Science - Nursing
University of Maine
Orono, ME12-2025
High School Diploma -
Gorham High School
Gorham, ME06-2021
Skills
- Customer Relations
- Communication Skills
- Multitasking
- Organizational Skills
- Active Listening
- Teamwork
Certification
CNA Certified
CPR Certified
Timeline
Sterile Supply Technician
Maine Health
06.2023 - Current
Customer Service Representative
Maine Health
06.2022 - 12.2023
Brand Representative
Hollister
07.2019 - 01.2022
Bachelor of Science - Nursing
University of Maine
High School Diploma -
Gorham High School
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